Senior UX Researcher

3761 Barclays - BX - UK; Glasgow; Presencial; GBP 55.000 - 85.000; Jornada completa

Descripción de la vacante

Barclays is seeking a Senior UX Researcher in Glasgow to lead user research, craft intuitive interfaces for digital banking, and drive insights that shape product strategy. You will collaborate with product teams and developers to deliver accessible, visually engaging experiences across digital channels.

The role emphasizes leveraging qualitative and quantitative methods, staying ahead of design trends, and maintaining brand alignment within a large financial services environment.

Formación

• Strong skills in qualitative and quantitative methodologies and how to implement them.
• Strong communication skills (insights playback and delivery)
• Ability to influence and shape business and product strategy.
• Experience in working with data platforms.
• Experience in shaping propositions.
• Financial services experience / working in a large organisation.

Responsabilidades

• Create user-centred and visually appealing designs for digital banking products.
• Conduct user research and usability tests to understand customer needs and incorporate feedback.
• Collaborate with product managers and developers.
• Design intuitive interfaces for digital banking platforms and apps.
• Maintain consistent UI aligned with brand guidelines across digital products.
• Create wireframes and interactive prototypes for testing and iteration.
• Ensure accessibility across designs and platforms.
• Monitor industry trends to continuously improve design quality and innovation.

Conocimientos

Qualitative methods

Quantitative methods

Communication skills

Strategy influence

Data platforms

Proposition shaping

Financial services

Descripción del empleo

Job Description Purpose of the role

To create user-centred and visually appealing designs for digital banking products by conducting user research, design of user interfaces and experiences, collaboration with stakeholders, and continuous improvement.

Accountabilities Execution of user research and usability tests to understand customer needs, pain points, and integrate feedback and preferences to banking products and services, through collaboration with various stakeholders, including product managers and developers.

Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience.

Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products.

Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development.

Accessibility considerations to ensure that designs comply with accessibility standards and guidelines to provide an inclusive experience for all users.

Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products.

Assistant Vice President Expectations

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.

Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.

If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us a Senior UX Researcher in our PBWM division where you will be tasked with bringing the voice of the user to how we design and develop our digital banking products by conducting user research and delivering insights to help shape our strategic decisions.

To be successful in this role you should have:

• Strong skills in qualitative and quantitative methodologies and how to implement them
• Strong communication skills (insights playback and delivery)
• Ability to help influence and shape Business and product strategy
• Some other highly valued skills/experience may include:

Experience in working with data platforms

Experience in shaping propositions

Financial services experience / working in a large organisation

You may be assessed on key critical skills relevant to success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, as well as job-specific technical skills.

This role is based in Glasgow

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.