Senior User Researcher — Lead Inclusive UX for Services

Government Recruitment Service; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A government department in the UK is seeking a Senior User Researcher to lead user-informed research initiatives. This role requires the ability to conduct comprehensive user research to improve government services while ensuring inclusivity. Responsibilities include guiding teams in agile design processes, communicating insights effectively, and fostering a collaborative research community. The ideal candidate must have extensive user research experience and a passion for improving services for diverse populations.

Qualifications

• Strong experience in conducting user research and supervising others.
• Understanding of inclusive research practices and methodologies.
• Ability to communicate findings effectively to influence team decisions.

Responsibilities

• Conduct user research and supervise the development of other researchers.
• Communicate user research findings effectively across teams.
• Support teams in applying the Government Service Standard.

Skills

User research

User-centered design

Agile methodologies

Communication

Job description

A government department in the UK is seeking a Senior User Researcher to lead user-informed research initiatives. This role requires the ability to conduct comprehensive user research to improve government services while ensuring inclusivity. Responsibilities include guiding teams in agile design processes, communicating insights effectively, and fostering a collaborative research community. The ideal candidate must have extensive user research experience and a passion for improving services for diverse populations.