Senior Transition Manager

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment; Greater London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An exceptional opportunity to join a leading cloud and IT solution provider as a Service Transition Manager. This role is pivotal in overseeing the transition to managed services, ensuring that service changes deliver expected business value. You will leverage your ITIL certification and managed service experience to implement robust frameworks for service deployment and risk management. This home-based position offers the flexibility to work remotely while requiring occasional travel to client sites, making it an ideal fit for professionals seeking a dynamic and impactful role in the IT sector.

Qualifications

• Experience working within a Managed Service Provider is essential.
• Ability to assess the impact of change during service transitions.

Responsibilities

• Oversee the transition to managed services and ensure business value.
• Implement a framework for evaluating service capabilities before deployment.

Skills

ITIL certification

Managed service transitions

Risk management

Service deployment

Change management

Job description

2 weeks ago Be among the first 25 applicants

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment provided pay range

This range is provided by InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Opportunity to work for an exceptional business that is a Leading Cloud and IT Solution Provider. We need an exceptional Service Transition Manager to oversee the transition to their Managed Service.

You must have experience working within a Managed Service Provider – this is non-negotiable.

This role is home-based, but occasional travel to the client site is required.

Key Skills

• ITIL certified
• Plan and deliver managed service transitions, including assessing the impact of change
• Implement and drive a rigorous framework for evaluating service capabilities and risk profiles before deployment
• Provide efficient, repeatable mechanisms for building, testing, and deploying services and releases
• Manage risks related to new, changed, or retired services
• Successfully deploy service releases into supported environments
• Set correct expectations on the performance and use of new or changed services
• Ensure service changes create the expected business value
• Provide high-quality knowledge and information about services and assets

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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