Senior Change Manager

JR United Kingdom; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading company in the specialty insurance sector is seeking a Senior Change Management professional to oversee complex underwriting technology initiatives. This role involves managing project lifecycles, collaborating with diverse stakeholders, and ensuring successful deployment of innovative solutions to enhance operational efficiency and meet regulatory standards.

Qualifications

• Experience in specialty insurance or Lloyd’s market.
• Hands-on project management experience using Agile or Waterfall.

Responsibilities

• Lead planning and execution of underwriting technology projects.
• Collaborate with teams to gather requirements and implement solutions.
• Manage project scope, objectives, and compliance with regulations.

Skills

Stakeholder Engagement

Problem Solving

Communication

Agile

Waterfall

Tools

Data Analytics Tools

Underwriting Platforms

Policy Administration Systems

Job description

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We are seeking a Senior Change Management professional to lead and deliver complex underwriting technology initiatives within a specialty insurance setting. This role involves managing full project lifecycles, aligning diverse stakeholders, and ensuring the successful deployment of innovative underwriting solutions that enhance operational efficiency and meet regulatory standards.

You will oversee the structure, strategy, and execution timelines for key projects, while ensuring proactive stakeholder engagement, including collaboration with senior leadership and executive committees when required.

KEY RESPONSIBILITIES

• Lead the end-to-end planning, execution, and delivery of underwriting technology projects, ensuring alignment with business goals, schedules, and budgets.
• Collaborate with underwriting and business teams to gather requirements and translate them into practical technology solutions.
• Partner with IT, data, and external vendors to design and implement underwriting systems that integrate seamlessly with existing infrastructure.
• Define and manage project scope, objectives, milestones, deliverables, and KPIs.
• Maintain comprehensive project documentation including detailed plans, risk registers, and communication strategies.
• Oversee project governance to ensure compliance with internal policies and regulatory requirements.
• Identify, assess, and mitigate project risks while resolving any delivery obstacles.
• Facilitate collaboration between business and technical teams to streamline underwriting processes and support data-driven decision-making.
• Provide regular updates to senior stakeholders and steering committees on project progress.
• Promote a culture of innovation and continuous improvement within the underwriting technology landscape.

REQUIREMENTS

• Industry Expertise: Demonstrated success delivering projects within the specialty insurance or Lloyd’s market.
• Underwriting Knowledge: Deep understanding of underwriting workflows, insurance technologies, and regulatory environments.
• Project Management: Hands-on experience managing projects using Agile, Waterfall, or hybrid methodologies.
• Stakeholder Engagement: Strong ability to influence and work with underwriting leaders, IT teams, and external partners.
• Technical Insight: Working knowledge of underwriting platforms, policy administration systems, and data analytics tools.
• Regulatory Awareness: Familiarity with relevant regulations, including Lloyd’s and FCA requirements.
• Communication: Exceptional written and verbal communication skills with the ability to simplify complex concepts.
• Problem Solving: Strong analytical mindset with a proactive approach to identifying and solving issues.

Personal Attributes

• Collaborative and solutions-focused approach
• Exceptional stakeholder and communication skills
• Innovative mindset combined with practical execution