Senior Training Programme Delivery Lead

QA; City Of London; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Annual Leave

Bank Holidays

Holiday Buying

Medicash

Wellhub

Cycle to Work

Private Medical Insurance

Employee Assistance

Employee Discounts

Development Days

Charity Days

Pension

Early Friday Finish

Job summary

QA in London is seeking a Programme Coordinator to oversee the delivery of bespoke training programmes and act as the main contact for our client. You will engage daily with internal and external stakeholders, developing and maintaining programme plans to ensure on-time completion in line with learning outcomes and contract terms.

The role requires DV clearance or willingness to obtain it. You will manage communications, report feedback, build client relationships and collaborate across

Responsibilities

• Create and maintain programme plans to track progress and ensure successful completion of training programmes.
• Manage and prioritise coordination activities to meet internal and external requirements.
• Act as main point of contact for training programme for internal and external stakeholders.
• Maintain excellence in coordination activities including answering stakeholder queries, onboarding learners, managing commercials and evaluating training programme feedback.
• Collate, analyse and report programme feedback data.
• Present service delivery reviews to clients.
• Effectively raise issues, elevate risk and problem solve.
• Contribute to team meetings offering portfolio updates and knowledge sharing.
• Report commercial updates.
• Building and maintaining client relationships.
• Extensive cross-functional collaboration skills.
• Effective soft skills and emotional intelligence facilitating effective written and verbal communication.
• Comfortable presenting to clients both face to face and virtually.
• Effective time and task management.
• Proficient in analysing, evaluating and reporting data.
• Innovative when solving problems operating with a solution orientated approach.
• Resilient and able to adjust when working in a dynamic environment.
• Microsoft office (including Excel and PowerPoint).

Job description

QA in London is seeking a Programme Coordinator to oversee the delivery of bespoke training programmes and act as the main contact for our client. You will engage daily with internal and external stakeholders, developing and maintaining programme plans to ensure on-time completion in line with learning outcomes and contract terms.

The role requires DV clearance or willingness to obtain it. You will manage communications, report feedback, build client relationships and collaborate across