Senior Trade Claims & Process Improvement Lead

Mondelez International Inc.; Birmingham; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Mondelēz International in the United Kingdom invites an experienced Senior Trade Specialist to strengthen trade invoice processing and drive continuous improvement. You’ll lead root cause analyses, develop training, and partner with Sales to improve controls, aiming for a streamlined, one-touch workflow across teams.

Join a hybrid work environment with a focus on reducing manual intervention, improving accruals management, and delivering actionable reporting that boosts team productivity and

Qualifications

• Strong experience in trade spend, claims processing, or order-to-cash within FMCG/consumer goods.
• Experience with root cause analysis, data interpretation and turning insights into action.
• Proven ability to coach and develop teams to raise capability and performance.

Responsibilities

• Lead root cause analysis on aged trade claims and identify systemic issues in workflow.
• Drive continuous improvement to move claims towards a one-touch process.
• Develop and deliver training programmes for Trade Executives.
• Own accruals and recycling processes to reduce balance sheet accruals.
• Collaborate with Sales to improve trade controls and invoicing standards.
• Build and manage customer-centric reporting for insights and accountability.
• Partner with customers and internal stakeholders to resolve disputes and reduce processing time.
• Use new reporting tools to identify trends and opportunities to improve productivity.

Skills

Trade spend

Claims processing

Order-to-cash

Root cause analysis

Cross-functional collaboration

Data interpretation

Training & coaching

Job description

Mondelēz International in the United Kingdom invites an experienced Senior Trade Specialist to strengthen trade invoice processing and drive continuous improvement. You’ll lead root cause analyses, develop training, and partner with Sales to improve controls, aiming for a streamlined, one-touch workflow across teams.

Join a hybrid work environment with a focus on reducing manual intervention, improving accruals management, and delivering actionable reporting that boosts team productivity and