Trade Specialist

Mondelēz International; Birmingham; Hybrid; GBP 36,000 - 48,000; Full time

Job summary

Mondelēz International in the United Kingdom seeks a Trade Specialist to strengthen and support trade invoice processing. You will drive improvements across root cause analysis, accruals management, and reporting, enabling a more efficient one-touch workflow.

You will collaborate with Sales and Finance, develop training programs for Trade Executives, and build actionable dashboards to reduce manual intervention and improve claim throughput in a fast-moving FMCG environment.

Qualifications

• Experience in trade spend, claims processing, or order-to-cash in FMCG.
• Track record of process improvement and CI initiatives.
• Experience with root cause analysis and data interpretation.
• Understanding accruals management and balance sheet reconciliation.
• Ability to coach and develop teams.
• Strong cross-functional collaboration with Sales, Finance, and Customer teams.
• Strong communication and reporting skills.
• Proactive, solutions-focused mindset to drive change.

Responsibilities

• Drive ledger aging performance for trade invoice processing.
• Lead root cause analysis on aged trade claims.
• Drive continuous improvements to move to one-touch processing.
• Develop and deliver training for Trade Executives.
• Own manual accruals and recycling process; reduce accruals.
• Collaborate with Sales to improve trade controls and invoicing standards.
• Build and manage customer-centric reporting.
• Partner with customers and internal stakeholders to resolve disputes.
• Use new reporting tools to identify trends and opportunities.

Skills

Trade spend

Claims processing

Order-to-cash

Root cause analysis

Training & coaching

Cross-functional work

Data interpretation

Balance sheet reconciliation

Trade controls

Reporting

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

We've identified a need for a Trade Specialist to strengthen and support trade invoice processing. You'll drive continuous improvement, reducing manual intervention, and get claims through to a one-touch process. You'll work across root cause analysis, training, customer collaboration, accruals management, and reporting to make that happen.

How you will contribute

You will:

• Working with the team, driving performance against the ledger aging target for trade invoice processing
• Lead root cause analysis on aged and problematic trade claims, identifying patterns and systemic issues that slow processing through the workflow
• Drive continuous improvement initiatives to move claims towards a one-touch process, reducing rework and manual intervention
• Develop and deliver training programmes for Trade Executives, building technical capability and consistency across all three teams
• Own the manual accruals and recycling process, working to reduce the level of accruals held on the balance sheet by aligning them to invoices on the system and identifying prevention strategies
• Collaborate with Sales to improve adherence to trade controls and customer invoicing standards
• Build and manage customer-centric reporting that provides actionable insights, supports escalation processes, and drives accountability across the team

• Partner with customers and internal stakeholders to resolve disputes, improve claim quality, and reduce processing time
• Use new reporting tools to identify trends, focus areas, and opportunities to improve team productivity and claim throughput

What you will bring

A desire to drive your future and accelerate your career, and the following experience and knowledge:

• Strong experience in trade spend, claims processing, or order-to-cash within an FMCG or consumer goods environment
• A track record of driving process improvement and continuous improvement initiatives
• Experience with root cause analysis, data interpretation, and turning insights into action
• Understanding of accruals management, balance sheet reconciliation, and trade finance fundamentals
• Proven ability to coach, train, and develop teams to raise capability and performance
• Confident working cross-functionally with Sales, Finance, and Customer teams
• Strong communication skills with the ability to build reporting, present insights, and elevate effectively
• A proactive, solutions-focused mindset with the resilience to drive change in a fast-moving environment

More about this role

Work schedule: hybrid model (3 days in the office, 2 days work from home)

Relocation Support Available?

No Relocation support available

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Credit & Collections Management (BTC)

Customer Service & Logistics