Senior Technician

Serco Limited; Dumfries; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Holiday allowance

Pension scheme

Training & development

Employee wellbeing

Job summary

Serco Limited, at Dumfries and Galloway Royal Infirmary, seeks a Senior Technician to maintain and improve hospital facilities and engineering systems. You will supervise Building Support Assistants and Technicians, performing fault finding, calibration, and planned maintenance to support safe patient care.

You will work with CAFM systems, follow safety standards, and participate in the on‑call rota, bringing a hands-on, multi-skilled approach to a busy healthcare environment with a focus on

Qualifications

• ONC/HNC/HND in Engineering or equivalent building services experience.
• Experience in fault finding and planned maintenance on complex engineering systems.
• Multi-skilled across hospital building services; able to work under pressure.
• Comfortable using digital systems with attention to detail.
• Strong communication skills and commitment to safety.

Responsibilities

• Carry out multi-skilled maintenance, servicing, repairs, and planned preventative maintenance across building fabric and engineering systems.
• Diagnose faults and undertake calibration, testing, validation, and commissioning activities on plant and equipment.
• Ensure work is completed in accordance with safety standards and procedures.
• Use CAFM systems and handheld technology for recording activities and data.
• Participate in on-call rota to support hospital operations.
• Provide technical guidance and support to colleagues and contractors.

Skills

Maintenance

Fault finding

Calibration

PPM

CAFM systems

Digital skills

Team player

Communication

Education

ONC/HNC/HND in Engineering

Tools

CAFM systems

Job description

Senior Technician

Location: Dumfries and Galloway Royal Infirmary, DG2 8PS

Salary: £ £44,900 - £50,000 plus excellent benefits

Schedule: Full-time, 8am-4pm Monday- Friday and on-call rota, typically one week in six (additional allowance paid of £2790)

Ready to impact a better future?

As a Senior Technician in our Health team at Dumfries and Galloway Royal Infirmary, you'll help ensure critical hospital facilities, engineering systems, and infrastructure operate safely, efficiently, and reliably. You will manage, direct and supervise Building Support Assistants and Technicians. Your work will support healthcare services that patients, visitors, and colleagues depend on every day.

This is a varied, hands‑on role where you'll carry out maintenance, servicing, fault finding, repairs, calibration, and improvement works across a busy healthcare environment. Our work touches lives every day, and your expertise will help create a safe and effective environment that has a positive impact on communities, supports patient care, and helps impact a better future.

What you'll do as a Senior Technician

• Carry out multi-skilled maintenance, servicing, repairs, and planned preventative maintenance across building fabric and engineering systems.
• Diagnose faults and undertake calibration, testing, validation, and commissioning activities on a wide range of plant and equipment.
• Ensure work is completed in accordance with Scottish Health Technical Memorandums and relevant safety standards and procedures.
• Use Computer Aided Facilities Management (CAFM) systems and handheld technology to record maintenance activities and provide accurate operational data.
• Participate in the emergency response team, rotational shift pattern, and on-call rota to support critical hospital operations.
• Provide technical guidance, support colleagues, and assist specialist contractors while helping maintain high standards of service delivery.

Does this sound like you?

• Completed a ONC / HNC / HND in Engineering or Electrical Engineering or significant experience in an engineering or building services role.
• Experienced in fault finding, planned preventative maintenance, and working with complex engineering systems and equipment.
• A multi-skilled individual in a variety of tasks (working in a hospital environment desirable)
• Comfortable using digital systems and technology, with strong attention to detail and the ability to work effectively under pressure.
• A strong team player with excellent communication skills and a commitment to safety, customer care, and continuous professional development.

What we offer

• 25 days' holiday plus bank holidays
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.