Maintenance Officer - Buildings & Grounds

Serco; Larbert; On-site; GBP 43,000 - 53,000; Full time

Benefits offered by this job

Pension scheme

Learning opportunities

Employee assistance programme

Retail discounts

Volunteer day

Job summary

Serco is recruiting a Maintenance Officer (Buildings and Grounds) for Forth Valley Royal Hospital. You will lead a multi-disciplinary team, coordinate planned and reactive maintenance, and ensure safety standards across facilities. A strong background in engineering and hospital maintenance is essential.

Role involves supervision, compliance with HTMs, and effective stakeholder communication to support a safe, well-maintained estate within the NHS framework.

Qualifications

• City and Guilds or NVQ in engineering discipline required.
• Completion of an appropriate apprenticeship.
• ILM Level 1 supervisory training.
• Experience in hospital maintenance or engineering.
• Experience supervising staff and recruitment.
• Strong health and safety knowledge.

Responsibilities

• Lead a multi-skilled maintenance team for planned and reactive tasks.
• Oversee preventative and reactive maintenance per contractual requirements.
• Respond to plant and equipment failures with timely fixes.
• Interpret engineering drawings and specifications.
• Maintain safety through HTMs and permit-to-work systems.
• Manage CAFM work orders and asset data.

Skills

Leadership

Supervision

Safety compliance

Problem solving

Education

City and Guilds

NVQ

Apprenticeship

ILM Level 1

Competent Person status

AP status

Tools

CAFM

Job description

Maintenance Officer - Building and Grounds

Location: Forth Valley Hospital, Stirlingshire, FK5 4EB

Salary: £43,231 to £52,679 plus excellent benefits

Schedule: Full-time, 36 hours per week

Ready to impact a better future?

Here at Serco, we are recruiting for a Maintenance Officer (Buildings and Grounds) to join the Estates team at Forth Valley Royal Hospital (FVRH). FVRH has over 800+ inpatient beds on site, along with numerous buildings, wards, departments, external areas, and infrastructure requiring continual monitoring and maintenance.

As the day-to-day contact for client representatives and stakeholders, you will manage planned and reactive maintenance to supporting capital works and safety systems. Your contribution will create a safe environment for patients, visitors, and colleagues - delivering a positive impact on communities every day.

What You’ll Do As Maintenance Officer

Leadership and Supervision

• Manage and supervise a multi-skilled maintenance workforce across planned and reactive activities
• Provide direction and support to colleagues, always ensuring effective team performance
• Ensure shift patterns are adequately resourced, including providing cover where required
• Supervise colleagues during out-of-hours periods to maintain service continuity

Maintenance and Operations Delivery

• Oversee and coordinate planned preventative maintenance (PPM) and reactive maintenance activities
• Ensure all maintenance tasks are completed in line with contractual and operational requirements
• Respond to plant and equipment failures, ensuring timely and effective resolution
• Support emergency repairs and provide resilience through additional working hours where needed
• Maintain continuity of service through effective communication and shift handovers

Technical and Engineering Support

• Interpret engineering drawings, specifications, and technical documentation
• Undertake Authorised Person (AP) duties within area of competence (e.g. ventilation, electrical systems)
• Support inspection, commissioning, testing, validation, and calibration of systems and equipment

Compliance and Safety

• Ensure all activities comply with Health Technical Memorandums (HTMs), statutory regulations, and safety standards
• Implement and monitor permit-to-work systems and safe systems of work
• Promote a strong safety culture, ensuring all colleagues and contractors work safely
• Carry communication devices and participate in emergency response activities as required

Asset and Systems Management

• Manage maintenance activities to ensure assets meet contractual and operational requirements
• Use CAFM (Computer-Aided Facilities Management) systems to manage work orders, records, and asset data
• Ensure accurate completion of logbooks, reports, and certification documentation

Contractors, Materials, and Resources

• Coordinate contractors, materials, and services to ensure efficient service delivery
• Ensure availability of goods and support services required for maintenance activities
• Support cost-effective procurement and use of resources

Stakeholder Engagement and Communication

• Act as a key point of contact for internal stakeholders and client representatives
• Communicate effectively with colleagues, management, and external bodies as required
• Liaise with environmental and energy teams to support efficiency initiatives

Planning, Reporting, and Continuous Improvement

• Support CAFM planning and maintenance scheduling processes
• Contribute to reporting, including NHS and contractual requirements
• Analyse maintenance data and provide technical feedback to improve service delivery
• Carry out risk assessments for ad hoc tasks and ensure safe implementation
• Maintain working knowledge of key systems including HVAC, fire alarms, medical gases, and control systems

Does this sound like you?

• City and Guilds, NVQ, or equivalent qualification in an engineering, electrical, or mechanical discipline
• BTEC, ONC, or equivalent in engineering services, or significant relevant experience (typically 5 years)
• Completion of an appropriate apprenticeship in a relevant engineering discipline
• Institute of Leadership and Management (ILM) Level 1 or equivalent supervisory management training
• Competent Person status in one or more specialist areas (e.g. low voltage electrical systems, boiler and pressure systems, piped medical gases, sterilisation systems)
• Ability to achieve Authorised Person (AP) status in relevant disciplines (e.g. high voltage, boilers, medical gases) within a defined timeframe
• Experience in a Hospital maintenance or engineering role
• Experience of managing or supervising colleagues, including involvement in recruitment
• Experience handling employee relations matters such as absence management, disciplinary processes, and team performance
• Experience working with trade unions and maintaining effective working relationships
• Strong understanding of health and safety legislation and safe working practices

What We Offer

• 27 days plus 8 public holidays (35 days total), rising to 29 days after 5 years and 33 days after 10 years of service.
• Competitive contributory pension scheme with employer contributions, designed to be broadly comparable to other public sector pension arrangements
• We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Dedicated networks where colleagues can come together to find support, share challenges, discussion ideas, network and be part of a community
• Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme

Vetting And Checks

This role requires membership of the PVG Scheme, which involves a detailed check of spent and unspent convictions and other relevant information to ensure safeguarding compliance. You will also complete an Occupational Health Questionnaire so we can provide any necessary support to help you carry out your responsibilities.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

A Little Bit About Us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).