Senior Technical Solutions Leader – MSP (Hybrid)

Nextech Group; Reigate; Hybrid; GBP 60,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Health cash plan

Remote GP access

Training and certification support

Employee discounts

Job summary

Nextech Group in Reigate is seeking a Head of Technical Solutions to own technical standards, solution design and complex escalations across its managed IT services client base. This is a hands-on senior role, not purely managerial, acting as the technical authority for the business.

You’ll lead design, security and performance of customer environments, working across Microsoft 365, Entra ID, Azure, Windows Server, networking and automation.

Qualifications

• 5+ years in senior infrastructure/technical positions.
• Strong MSP or multi-client IT environment experience.
• Advanced knowledge of Microsoft 365, Entra ID and Azure.
• Strong networking, security, Windows Server, virtualization and backup.
• Experience owning technical solutions end-to-end.
• Strong troubleshooting and root cause analysis skills.
• PowerShell or scripting experience.
• Confident communication with customers and senior stakeholders.

Responsibilities

• Own the design, security and performance of customer environments.
• Act as senior technical point of contact internally for escalations and reviews.
• Review existing environments, identify risks and implement improvements.
• Support Service Desk, Professional Services and Account Management on technical matters.
• Scope and price technical projects and initiatives.

Skills

Senior infrastructure

MSP / multi-client experience

PowerShell scripting

Troubleshooting / RCA

Customer communication

Tools

Microsoft 365

Entra ID

Azure

Windows Server

Networking

Virtualisation

Backup

Job description

Nextech Group in Reigate is seeking a Head of Technical Solutions to own technical standards, solution design and complex escalations across its managed IT services client base. This is a hands-on senior role, not purely managerial, acting as the technical authority for the business.

You’ll lead design, security and performance of customer environments, working across Microsoft 365, Entra ID, Azure, Windows Server, networking and automation.