Senior Technical Operations Manager | Flexible Growth

Sword Group; Bellshill; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Personalised Career Development

Flexible working

Excellent benefits package

Job summary

Sword is seeking an experienced Technical Operations Manager to oversee Digital Workplace, Infrastructure, Cloud Platforms, Application Support, Integration and Database Services across the UK. You will drive service performance, operational excellence and strong customer outcomes while leading a cohesive operations team.

Responsibilities include managing project delivery end-to-end, pre-sales input, resource planning, and maintaining profitability.

Qualifications

• Experience in leading multi-disciplinary operational teams.
• Strong stakeholder and customer communication skills.
• Proven track record in delivering complex IT/tech projects.

Responsibilities

• Lead the Technical Operations function across Digital Workplace, Infrastructure, Cloud Platforms, Application Support, Integration and Database Services.
• Drive operational excellence, service performance and customer outcomes.
• Manage delivery of projects end-to-end with risk, schedule and profitability oversight.

Job description

Sword is seeking an experienced Technical Operations Manager to oversee Digital Workplace, Infrastructure, Cloud Platforms, Application Support, Integration and Database Services across the UK. You will drive service performance, operational excellence and strong customer outcomes while leading a cohesive operations team.

Responsibilities include managing project delivery end-to-end, pre-sales input, resource planning, and maintaining profitability.