Senior support worker

Active Care Group; Sutton; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday + BH

Birthday off

Active Learning Hub and e-learning

Job summary

Active Care Group is recruiting a Senior Support Worker for our Sutton Mayfield Road service. You will lead shifts, manage staff, and ensure every service user has a dedicated key worker, with up-to-date risk assessments and person-centred plans.

The role requires a minimum of 1 year in health and social care, Level 3 NVQ/QCF Diploma, and strong communication. Expect a 42-hour week on a rota including weekends, with comprehensive training and development opportunities.

Qualifications

• Experience in health and social care settings preferred.
• Strong people management and mentoring skills.
• Excellent interpersonal and communication abilities.

Responsibilities

• Lead the shift and maintain appropriate staffing levels.
• Manage shifts and staff attendance; conduct regular supervisions.
• Ensure every service user has a key worker and up-to-date risk assessments.
• Oversee health care related appointments and correspondence.
• Supervise on-the-floor care delivery to meet service needs.
• Attend mandatory training and be part of on-call team.
• Support the service manager with person-centred plans and reviews.

Skills

Leadership

Staff management

Communication

Teamwork

Education

Level 3 NVQ or QCF Diploma in Health & Social Care

Job description

Come and join one of the UK's largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Senior support worker at our services Mayfield road based in Sutton. Located in Sutton, Mayfield Road is a 12-bedroom residential service supporting adults with autism, learning disabilities and other complex conditions. We are committed to helping every individual we support to feel safe, happy, empowered enabling them to live the best life possible.

What you'll be working:

Your hours are based on a rota working every other weekend. Full time hours 42 hours per week

What you'll be doing:

• Effectively lead the shift by ensuring appropriate staffing levels are maintained at all times.
• Shift/people management
• Addressing staff issues such as timekeeping and attendance in a timely manner; conducting regular supervisions for staff team;
• Ensure that each service user has a key worker and that all aspects of the key worker role is implemented;
• Ensure that all service users have up-to-date risk assessments and person centred plans in place and review and update as required with the service manager;
• Monitoring performance levels of staff team and identifying areas for improvement on an individual basis;
• Mentoring staff team to continuously develop their skills;
• Deliver on-the-job training and guidance;
• Oversee the preparation of medical/neurology appointments and letters.
• Cover all aspects of the support health care assistant role as and when required to work on the floors in order to meet the needs of the service.
• Observe and operate at all times in accordance with the Company's policies and procedures.
• To be part of the on call team.
• Responsible for attending and completing all mandatory training.
• To undertake any other duties appropriate and as reasonably required to meet the changing needs of the service and ensuring that service user needs and business objectives are met.

What you'll have:

• A passion for care Desirable
• Minimum of 1 years` experience in the Health and Social care sector Desirable
• Level 3 NVQ or QCF Diploma in Health & Social Care or be willing to work towards
• Excellent interpersonal skills
• Great Communication Skills
• Ability to work as part of a team and as an individual.
• Great leadership skills.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group Take a look around the company https://activecaregroup.co.uk