Senior Support Worker

Cambian Group Plc; Birmingham; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Discounts at major retailers

Health benefits

24/7 support

Job summary

Cambian Group plc in Birmingham is seeking a Senior Support Worker to support young people aged 8–18 in daily routines, school prep and activity planning, while maintaining a safe, loving home environment.

You will lead shifts, build meaningful relationships and ensure high-quality care through careful record-keeping and collaborative teamwork. The role offers strong induction and ongoing training, with opportunities for professional growth.

Qualifications

• Driver with full UK driving licence.
• Two years of working experience in a residential setting.
• NVQ Level 3 in Residential Childcare is required.

Responsibilities

• Support young people with daily routines; getting them ready for school, meal times and planning activities.
• Create a warm, homely environment by helping with light housekeeping.
• Lead shift and deputise the home manager.
• Build strong relationships and provide emotional support.
• Plan and join activities like trips to the park, movie nights, or creative projects.
• Keep essential records to ensure the best possible care.

Education

NVQ Level 3 in Residential Childcare

Job description

Senior Support Worker

Location: Birmingham

Pay:Pay Up to £37,000 (depending on experience and qualifications)

At Cambian Group, you’re not just working - you’re shaping futures, furthermore as aSenior Support Worker, based withinWest Midlandsevery moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported.

A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters.

What You’ll Do

As aSenior Support Workeryou will support young people with their daily routines; Getting them ready for school, prepping for meal times and planning activities.

Create a warm, homely environment by helping with light housekeeping.

Lead shift and deputise home manager

Build strong, meaningful relationships and provide emotional support.

Plan and join fun activities like trips to the park, popcorn & movie nights or creative projects.

Keep essential records to ensure the best possible care.

Where You’ll Do It

Home work really well with engaging children in creative activities in which their interests lay, it’s a home which welcomes active and playful activity supporting children to express themselves.

The team are able to support identify areas of interest and facilitate the child part taking in their hobbies while also getting involved.

We have 3 young females who bring so much joy and energy to the home, all with their own individual personalities. They are 3 children who have their own ways of expressing their feelings but come together to support one another and be a positive impact. The different sense of humours of the girls create a lot of joy and laughs in the home, each knowing how to make the staff team laugh with their wittiness. The children we support make me feel proud as they are all consistently achieving whether in school or in a local pantomime show, moments which allow them to feel that all their hard work has been worth it.

The team work together as a team to ensure the children can have structure and consistency in their day, with morning routines around school and evening activities and settling times. The team often lean on one another to get tasks done to ensure the children can remain in their routines and support each other throughout the days. The staff team often get involved with the activities that the children take part in to ensure the child feels supported and appreciated.

Who You Are

Warm, patient, a great listener and encourager - focused on achieving outcomes for others.

Driver with full UK driving licence, hold a minimum of NVQ Level 3 in Residential Childcare and two years working experience in a residential setting.

Why Join Us?

Exclusive discounts at major retailers (ASDA, Tesco, M&S, etc.)

Health benefits, including dental and optical cashback after two years

24/7 support: Helpline and hardship grants via the CareTech Foundation

A Welcoming Home: Work in a comfortable and well-designed space

Expert Training: Two weeks of fully funded induction

Career Growth: Fully Funded Diplomas (Levels 3-5) and clear pathways for promotion

Supportive Team: Work with people who care as much as you do

Your Next Step

This isn’t just a job - it’s a chance to change lives, one extraordinary day at a time.

"CareTech Community Services are proud to inform you that they are a Disability Confident Leader."

Safeguarding Statement

Cambian are committed to promoting the safeguarding and welfare of all children within our care. All applicants must be willing to undergo and enhanced DBS check and must be able to provide at least two references covering the past two years. Applicants must also provide reference information for all positions related to working with children and the vulnerable and details of employment going back to full time education.

Senior Support Worker -Birmingham