Support Worker

Cambian Group Plc; Birmingham; On-site; GBP 33,300 - 40,700; Full time

Benefits offered by this job

Exclusive discounts at major retailers

Health benefits including dental and 


24/7 support: Helpline

Welcoming home environment

Fully funded induction

Career growth: Diplomas and promotion

Supportive team

Job summary

Cambian Group is seeking a Support Worker in Birmingham to support young people with daily routines, school prep, meals, and activities in a caring, family‑like home. The role involves leading shifts, ensuring a safe, engaging environment and maintaining accurate records.

You will work in a residential setting with young people aged 8–18, benefiting from training and development opportunities, a supportive team, and access to career progression within CareTech.

Qualifications

• Driver with full UK driving licence.
• NVQ Level 3 in Residential Childcare.
• Two years' experience in a residential setting.

Responsibilities

• Support young people with daily routines: prep for school and meals, plan activities.
• Create a warm, homely environment with light housekeeping.
• Lead shift and deputise home manager.
• Build strong relationships and provide emotional support.
• Plan and join activities like trips to the park, movie nights, or creative projects.
• Keep essential records for high-quality care.

Skills

Driver

NVQ Level 3

Residential childcare experience

Education

NVQ Level 3 in Residential Childcare

Job description

Support Worker

Location: Birmingham

Pay: Up to £37,000 (depending on experience and qualifications)

At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Deputy Home Manager based within West Midlands every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported.

A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters.

What You’ll Do

• As a Deputy Home Manager you will support young people with their daily routines; Getting them ready for school, prepping for meal times and planning activities.
• Create a warm, homely environment by helping with light housekeeping.
• Lead shift and deputise home manager
• Build strong, meaningful relationships and provide emotional support.
• Plan and join fun activities like trips to the park, popcorn & movie nights or creative projects.
• Keep essential records to ensure the best possible care.

Where you'll do it

The home provides the highest possible level of care to the young people that reside with us and to promote a relaxed and homely environment. At the same time encouraging the young people to develop the academic, practical and social skills they need to thrive and develop from a young person in to an adult. The overall objective of the Service is to meet the needs of each young person in placement though the provision of firm, structured boundaries and through a multi‑agency/multi‑discipline approach, ensuring that they are in receipt of the best possible outcomes.

All staff will receive appropriate training and support to ensure that they are in touch with the needs of the children and young people we care for and have the necessary skills to meet those needs.

We believe that to create a friendly, relaxed and supportive environment, which values the ethos of mutual respect and responsibility, equipped with adequate communal and private living space, is the foundation upon which our quality service is built.

It is important that good communication is established with all relevant professionals or family members / carers where applicable. Therefore family / carers and social workers are given a verbal update at least weekly. Progress reports are provided for all review meetings and as and when required by external agencies.

The staff team reflects the culturally and ethnically diverse nature of the local community and provide care and support to young people who may have experienced abuse, neglect and exclusion in the past in a flexible and relaxed fashion. The staff team recognises the need that many young people have to regain control of their lives and their behaviour and provide the necessary structure and boundaries to enable them to do so. Staff team aim to work with families and professionals in order to achieve best outcomes for young people. At the moment, we have only one child that is 18 years and will be moving on by August 2025. We are hoping to have another child soon.

Who You Are

Warm, patient, a great listener and encourager - focused on achieving outcomes for others.

Driver with full UK driving licence, hold a minimum of NVQ Level 3 in Residential Childcare and two years working experience in a residential setting.

Why Join Us?

• Exclusive discounts at major retailers (ASDA, Tesco, M&S, etc.)
• Health benefits, including dental and optical cashback after two years
• 24/7 support: Helpline and hardship grants via the CareTech Foundation
• A Welcoming Home: Work in a comfortable and well-designed space
• Expert Training: Two weeks of fully funded induction
• Career Growth: Fully Funded Diplomas (Levels 3-5) and clear pathways for promotion
• Supportive Team: Work with people who care as much as you do

Your Next Step

This isn’t just a job - it’s a chance to change lives, one extraordinary day at a time.

Join us and be part of something meaningful.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Safeguarding Statement

Cambian are committed to promoting the safeguarding and welfare of all children within our care. All applicants must be willing to undergo and enhanced DBS check and must be able to provide at least two references covering the past two years. Applicants must also provide reference information for all positions related to working with children and the vulnerable and details of employment going back to full time education.

Support Worker - Birmingham