Senior Support Lead - Complex Care & Team Leadership

Active Care Group; Sutton; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday + BH

Birthday off

Active Learning Hub and e-learning

Job summary

Active Care Group is recruiting a Senior Support Worker for our Sutton Mayfield Road service. You will lead shifts, manage staff, and ensure every service user has a dedicated key worker, with up-to-date risk assessments and person-centred plans.

The role requires a minimum of 1 year in health and social care, Level 3 NVQ/QCF Diploma, and strong communication. Expect a 42-hour week on a rota including weekends, with comprehensive training and development opportunities.

Qualifications

• Experience in health and social care settings preferred.
• Strong people management and mentoring skills.
• Excellent interpersonal and communication abilities.

Responsibilities

• Lead the shift and maintain appropriate staffing levels.
• Manage shifts and staff attendance; conduct regular supervisions.
• Ensure every service user has a key worker and up-to-date risk assessments.
• Oversee health care related appointments and correspondence.
• Supervise on-the-floor care delivery to meet service needs.
• Attend mandatory training and be part of on-call team.
• Support the service manager with person-centred plans and reviews.

Skills

Leadership

Staff management

Communication

Teamwork

Education

Level 3 NVQ or QCF Diploma in Health & Social Care

Job description

Active Care Group is recruiting a Senior Support Worker for our Sutton Mayfield Road service. You will lead shifts, manage staff, and ensure every service user has a dedicated key worker, with up-to-date risk assessments and person-centred plans.

The role requires a minimum of 1 year in health and social care, Level 3 NVQ/QCF Diploma, and strong communication. Expect a 42-hour week on a rota including weekends, with comprehensive training and development opportunities.