Senior Subsidence Surveyor & Claims Specialist

Exchange Street Claims & Financial Services; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

Exchange Street Claims & Financial Services seeks an experienced Subsidence Engineer to manage subsidence claims, perform site assessments and determine causation and liability. You will prepare ABI reports, oversee repair schemes and liaise with contractors and external suppliers to support complex claims.

Applicants with MRICS/MCIOB/C.BuildE are preferred but not essential. Strong communication and customer service skills are required to ensure high-quality outcomes for clients and insurers.

Qualifications

• Prior subsidence / Loss Adjusting experience preferable.
• MRICS/MCIOB/C.BuildE is desirable but not essential.
• Strong communication skills, both written and verbal.
• Excellent customer service, organizational & communication skills.

Responsibilities

• Handle a portfolio of subsidence claims involving landslips, sinkholes/voids and alternative intervention methods, on a project managed basis
• Attend site to carry out technical assessments and the investigation of claims
• Determine causation / defect diagnosis and policy liability
• Decline claims where appropriate
• Determine nature and extent of damage
• Prepare / submit full ABI reports, outlining findings and recommendations
• Oversee complex repair schemes, sub-structure and super-structure
• Liaise with contractors and all relevant external suppliers
• Work closely with and support the Contractor Network
• Review claims and deal with variations

Skills

Subsidence experience

Strong communication

Customer service

Organizational skills

Education

MRICS

MCIOB

C.BuildE

Job description

Exchange Street Claims & Financial Services seeks an experienced Subsidence Engineer to manage subsidence claims, perform site assessments and determine causation and liability. You will prepare ABI reports, oversee repair schemes and liaise with contractors and external suppliers to support complex claims.

Applicants with MRICS/MCIOB/C.BuildE are preferred but not essential. Strong communication and customer service skills are required to ensure high-quality outcomes for clients and insurers.