Senior Stylist & Omnichannel Client Advisor

Richemont; Greater London; Presencial; GBP 22 000 - 28 000; Tempo integral

Resumo da oferta

Chloe Senior Sales Associate (Stylist) at Richemont Iberia SL welcomes every guest with warmth and acts as a trusted advisor and team player in a luxurious boutique environment in London. You will deliver outstanding service, nurture client relationships, and drive CRM-driven activities to enhance the client experience.

As part of the Chloe family, you will participate in omnichannel campaigns, data capture, and KPI attainment while maintaining impeccable store standards and collaborating with

Responsabilidades

• Delivers exceptional customer service and develops long-term client relationships
• Implements personalised reach-out campaigns and uses clienteling tools to complete CRM tasks
• Keeps client data notes and knows their portfolio of clients
• Uses omnichannel services to grow sales and achieve KPIs
• Maintains impeccable store environment, back-of-house and grooming at all times
• Informs boutique management of repairs needed to maintain a luxurious environment
• Supports after-sales clients and ensures impeccable service
• Complies with Richemont policies and standards

Descrição da oferta de emprego

Chloe Senior Sales Associate (Stylist) at Richemont Iberia SL welcomes every guest with warmth and acts as a trusted advisor and team player in a luxurious boutique environment in London. You will deliver outstanding service, nurture client relationships, and drive CRM-driven activities to enhance the client experience.

As part of the Chloe family, you will participate in omnichannel campaigns, data capture, and KPI attainment while maintaining impeccable store standards and collaborating with