Senior Stylist & Client Relations Leader

CHLOÉ; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

CHLOÉ is seeking a Senior Sales Associate (Stylist) to welcome guests and act as a trusted advisor within the Maison. You will nurture client relationships, know your client portfolio, and participate in all commercial activities led by Boutique Management.

Representing the CHLOÉ brand, you will drive client service across channels, participate in trainings, and contribute to achieving sales KPIs while maintaining an impeccable store environment and strong team collaboration.

Qualifications

• Experience delivering exceptional customer service and building relationships.
• Familiarity with clienteling and CRM practices.
• Strong communication and a customer-first mindset.

Responsibilities

• Delivers exceptional customer service and develops long-term relationships with clients.
• Engages in CRM targets and complete tasks to reach them.
• Uses clienteling tools to grow sales and captures client data.
• Maintains boutique environment and supports store operations, including BOH and inventories.
• Provides after-sales service and follows up to ensure client satisfaction.

Job description

CHLOÉ is seeking a Senior Sales Associate (Stylist) to welcome guests and act as a trusted advisor within the Maison. You will nurture client relationships, know your client portfolio, and participate in all commercial activities led by Boutique Management.

Representing the CHLOÉ brand, you will drive client service across channels, participate in trainings, and contribute to achieving sales KPIs while maintaining an impeccable store environment and strong team collaboration.