Sales Stylist & Omnichannel Client Relations - Fixed Term

CHLOÉ; Bicester; On-site; GBP 20,000 - 26,000; Full time

Job summary

CHLOÉ in the United Kingdom seeks a Sales Associate (Stylist) to warmly welcome guests, advise on products and cultivate long-term client relationships. This is a full-time, fixed-term maternity cover position.

You will engage in clienteling, omnichannel sales and boutique operations, delivering a luxurious service and achieving CRM targets. The role requires enthusiasm for teamwork and a commitment to after-sales excellence.

Qualifications

• Delivers exceptional customer service and takes pride in developing long-term relationships
• Is aware of CRM targets and actively engages in all actions to reach them
• Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
• Consistently captures client data and takes notes of all qualitative information
• Knows their portfolio of clients

Responsibilities

• Delivers exceptional customer service and builds long-term client relationships
• Engages in CRM activities to reach targets
• Uses clienteling tools to reach clients within set timeframes
• Captures client data and maintains client records
• Maintains knowledge of client portfolios
• Supports omnichannel sales and drives KPI performance
• Ensures impeccable store environment and assists in operations

Skills

Client relationship management

CRM & clienteling tools

Sales targets & KPIs

Team player

Customer service excellence

Tools

CRM software

Omnichannel platforms

Job description

CHLOÉ in the United Kingdom seeks a Sales Associate (Stylist) to warmly welcome guests, advise on products and cultivate long-term client relationships. This is a full-time, fixed-term maternity cover position.

You will engage in clienteling, omnichannel sales and boutique operations, delivering a luxurious service and achieving CRM targets. The role requires enthusiasm for teamwork and a commitment to after-sales excellence.