Senior Strategic Accounts Lead - Fintech & Payments

Airwallex; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Airwallex in London is seeking a Senior Account Manager to nurture key client relationships and champion expansion across the EMEA region. You will bridge customers with product, sales, and operations teams in a fast-paced, high-growth fintech environment.

You will manage multi-product engagements, negotiate bespoke agreements, and use data to drive account strategy and KPIs. A hybrid work model with London office presence is offered.

Qualifications

• 4+ years of customer-facing account management or sales experience in tech/fintech/payments.
• Experience managing complex sales cycles within existing accounts.
• Proven track record of exceeding commercial targets.
• Strong analytical and strategic skills with data-driven decision making.
• Excellent verbal and written English communication.

Responsibilities

• Own and grow a portfolio of strategic accounts, developing plans and driving expansion.
• Identify and close upsell opportunities across multi-product solutions.
• Act as trusted advisor to understand business goals and maximise Airwallex value.
• Lead complex technical discussions and bespoke commercial agreements.
• Translate customer needs into compelling commercial solutions.
• Operate with ownership in a fast-paced, ambiguous environment.
• Coach and develop junior team members and drive GTM priorities.

Skills

Account management

Sales cycles

Consultative selling

API knowledge

Data-driven strategy

English communication

Stakeholder management

Mentoring junior staff

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

Airwallex in London is seeking a Senior Account Manager to nurture key client relationships and champion expansion across the EMEA region. You will bridge customers with product, sales, and operations teams in a fast-paced, high-growth fintech environment.

You will manage multi-product engagements, negotiate bespoke agreements, and use data to drive account strategy and KPIs. A hybrid work model with London office presence is offered.