Strategic Fintech Account Manager, EMEA

Airwallex; Greater London; Hybrid; GBP 42,000 - 65,000; Full time

Job summary

Airwallex is hiring an Account Manager to build relationships with existing customers and ensure they receive tools and support to achieve their goals. You will bridge customers and Airwallex teams, working in a fast-paced, scaling environment for the EMEA region.

Our UK team is growing—110+ employees—in a hybrid setup with 3 days per week in the London Office. You will own strategic accounts, negotiate multi-product solutions, and drive expansion while maintaining strong performance and KPI

Qualifications

• 2+ years in account management or sales, with a track record of top performance.
• Strong consultative selling skills, managing complex sales cycles and articulating value.
• Proven track record of exceeding targets in high pace environments.
• Strong analytical and strategic skills using data for account strategies and QBRs.
• Experience managing multi-product accounts and strategic account plans.
• Excellent communication with technical and commercial stakeholders.
• Strong problem-solving, networking, and relationship-building with resilience.
• Strong technical aptitude; understanding complex problems; APIs preferred.
• Startup/fintech experience preferred.
• Experience with Salesforce highly regarded.

Responsibilities

• Own and grow a portfolio of strategic accounts, develop plans, increase adoption, drive expansion.
• Identify and close upsell opportunities through the sales cycle.
• Act as trusted advisor, understanding business goals to maximize value.
• Lead complex commercial negotiations with bespoke agreements and multi-product solutions.
• Translate customer needs into solutions across multiple products.
• Operate with ownership and agility in a fast-paced environment.
• Demonstrate track record of performance and KPI achievement while articulating tech value.

Skills

Account management

Consultative selling

Sales cycle management

Data analysis

Strategic account planning

Relationship building

Communication skills

Technical aptitude

APIs knowledge

Startup/fintech experience

Salesforce

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Airwallex is hiring an Account Manager to build relationships with existing customers and ensure they receive tools and support to achieve their goals. You will bridge customers and Airwallex teams, working in a fast-paced, scaling environment for the EMEA region.

Our UK team is growing—110+ employees—in a hybrid setup with 3 days per week in the London Office. You will own strategic accounts, negotiate multi-product solutions, and drive expansion while maintaining strong performance and KPI