Senior Strategic Account Growth Lead

Anson McCade; Belfast; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading tech consultancy in Northern Ireland is seeking a Senior Customer Success Executive to manage and grow key customer relationships. In this pivotal role, you will be responsible for building strategic partnerships and identifying growth opportunities within a dynamic team. The ideal candidate will have a proven track record in customer success and demonstrate excellent negotiation and communication skills. This position offers the opportunity to drive sustainable commercial growth while advancing your career in a supportive environment.

Qualifications

• Minimum of 4 years’ recent experience in customer success or account management.
• Proven ability to manage and grow multiple B2B relationships.
• Strong analytical skills with the ability to interpret and present data.

Responsibilities

• Own and develop relationships across multiple customer accounts.
• Manage and grow key accounts while identifying new opportunities.
• Negotiate contracts to create mutual value.

Skills

Customer relationship management

Strategic thinking

Analytical skills

Negotiation skills

Excellent communication

Education

Strong degree in business or IT-related discipline

Tools

CRM platforms

Microsoft Excel

Job description

A leading tech consultancy in Northern Ireland is seeking a Senior Customer Success Executive to manage and grow key customer relationships. In this pivotal role, you will be responsible for building strategic partnerships and identifying growth opportunities within a dynamic team. The ideal candidate will have a proven track record in customer success and demonstrate excellent negotiation and communication skills. This position offers the opportunity to drive sustainable commercial growth while advancing your career in a supportive environment.