Store Leader: Grow People, Deliver Memorable Service

Moss Bros Group; Cheltenham; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Career progression

Training and development

Energetic culture

Job summary

Moss Bros Group in Cheltenham is seeking a Store Manager (39 hours) to lead a store team, drive exceptional service and commercial success, and shape the Moss experience for customers and colleagues.

You’ll own the store, develop your team, inspire high performance, and deliver strong results through culture, coaching, and hands-on leadership. If you bring energy, presence, and accountability, this role is for you.

Responsibilities

• Creating standout customer moments – ensuring every interaction reflects the Moss Way
• Driving results naturally – leading sales and KPIs through strong leadership
• Leading and developing your team – building engagement, performance, and future leaders
• Owning commercial performance – using data and insight to drive decisions
• Learning constantly – evolving your leadership, commercial thinking, and impact

Job description

Moss Bros Group in Cheltenham is seeking a Store Manager (39 hours) to lead a store team, drive exceptional service and commercial success, and shape the Moss experience for customers and colleagues.

You’ll own the store, develop your team, inspire high performance, and deliver strong results through culture, coaching, and hands-on leadership. If you bring energy, presence, and accountability, this role is for you.