Senior Spa Therapist: Lead Treatments & Team Mentorship

The Wellness Agency; Windsor; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Salary £35,000 per annum

Permanent, full-time position

Job summary

We are currently recruiting on behalf of our client for an experienced and passionate Senior Spa Therapist to join a high-quality spa operation in the Windsor area.

This is an excellent opportunity for a skilled therapist looking to take the next step in their career, combining hands-on treatments with additional responsibility for supporting the spa team and maintaining exceptional treatment and customer service standards.

Qualifications

• Previous experience as a Spa Therapist, ideally at Senior Therapist level.
• A recognised Level 3 qualification in Beauty or Spa Therapy, or equivalent.
• Strong practical knowledge of spa treatments and treatment protocols.
• Excellent communication and interpersonal skills.
• A professional, confident and welcoming personality.
• The ability to deliver outstanding customer service and build lasting guest relationships.
• Strong organisational skills and attention to detail.
• A flexible approach to working hours, including weekends and Bank Holidays where required.
• High standards of personal presentation, hygiene and professionalism.

Responsibilities

• Delivering a range of high-quality spa treatments to an exceptional standard.
• Supporting the Spa Manager with the day-to-day running of the department.
• Assisting with the training, mentoring and development of junior therapists.
• Maintaining excellent standards of cleanliness, hygiene and treatment room presentation.
• Ensuring treatment protocols and service standards are consistently followed.
• Recommending suitable treatments, products and packages to enhance the guest experience and support revenue.
• Supporting retail sales, promotions and spa events.
• Monitoring stock levels and ensuring treatment rooms are fully equipped.
• Handling guest queries professionally and helping resolve any concerns.
• Supporting reception and other spa duties when required.

Skills

Spa therapy experience

Customer service

Communication skills

Team support

Education

Level 3 qualification in Beauty or Spa Therapy

Job description

We are currently recruiting on behalf of our client for an experienced and passionate Senior Spa Therapist to join a high-quality spa operation in the Windsor area.

This is an excellent opportunity for a skilled therapist looking to take the next step in their career, combining hands-on treatments with additional responsibility for supporting the spa team and maintaining exceptional treatment and customer service standards.