Senior Spa Therapist - Windsor

The Wellness Agency; Windsor; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Salary £35,000 per annum

Permanent, full-time position

Job summary

We are currently recruiting on behalf of our client for an experienced and passionate Senior Spa Therapist to join a high-quality spa operation in the Windsor area.

This is an excellent opportunity for a skilled therapist looking to take the next step in their career, combining hands-on treatments with additional responsibility for supporting the spa team and maintaining exceptional treatment and customer service standards.

Qualifications

• Previous experience as a Spa Therapist, ideally at Senior Therapist level.
• A recognised Level 3 qualification in Beauty or Spa Therapy, or equivalent.
• Strong practical knowledge of spa treatments and treatment protocols.
• Excellent communication and interpersonal skills.
• A professional, confident and welcoming personality.
• The ability to deliver outstanding customer service and build lasting guest relationships.
• Strong organisational skills and attention to detail.
• A flexible approach to working hours, including weekends and Bank Holidays where required.
• High standards of personal presentation, hygiene and professionalism.

Responsibilities

• Delivering a range of high-quality spa treatments to an exceptional standard.
• Supporting the Spa Manager with the day-to-day running of the department.
• Assisting with the training, mentoring and development of junior therapists.
• Maintaining excellent standards of cleanliness, hygiene and treatment room presentation.
• Ensuring treatment protocols and service standards are consistently followed.
• Recommending suitable treatments, products and packages to enhance the guest experience and support revenue.
• Supporting retail sales, promotions and spa events.
• Monitoring stock levels and ensuring treatment rooms are fully equipped.
• Handling guest queries professionally and helping resolve any concerns.
• Supporting reception and other spa duties when required.

Skills

Spa therapy experience

Customer service

Communication skills

Team support

Education

Level 3 qualification in Beauty or Spa Therapy

Job description

We are currently recruiting on behalf of our client for an experienced and passionate Senior Spa Therapist to join a high-quality spa operation in the Windsor area.

This is an excellent opportunity for a skilled therapist looking to take the next step in their career, combining hands‑on treatments with additional responsibility for supporting the spa team and maintaining exceptional treatment and customer service standards.

Our client is looking for a confident, professional and enthusiastic individual who takes pride in their work, has a genuine passion for wellbeing and enjoys creating memorable experiences for guests.

The Role

• Delivering a range of high-quality spa treatments to an exceptional standard.
• Supporting the Spa Manager with the day-to-day running of the department.
• Assisting with the training, mentoring and development of junior therapists.
• Maintaining excellent standards of cleanliness, hygiene and treatment room presentation.
• Ensuring treatment protocols and service standards are consistently followed.
• Recommending suitable treatments, products and packages to enhance the guest experience and support revenue.
• Supporting retail sales, promotions and spa events.
• Monitoring stock levels and ensuring treatment rooms are fully equipped.
• Handling guest queries professionally and helping resolve any concerns.
• Supporting reception and other spa duties when required.

About You

• Previous experience as a Spa Therapist, ideally at Senior Therapist level.
• A recognised Level 3 qualification in Beauty or Spa Therapy, or equivalent.
• Strong practical knowledge of spa treatments and treatment protocols.
• Excellent communication and interpersonal skills.
• A professional, confident and welcoming personality.
• The ability to deliver outstanding customer service and build lasting guest relationships.
• Strong organisational skills and attention to detail.
• A flexible approach to working hours, including weekends and Bank Holidays where required.
• High standards of personal presentation, hygiene and professionalism.

What's on Offer?

• Salary of £35,000 per annum
• Permanent, full-time position.
• The opportunity to develop your career within the spa and wellness industry.