Senior Spa Therapist & Wellness Team Lead

Bannatyne; Stotfold; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Free gym membership

Complimentary lunch or breakfast

28 days annual leave increases withten

Discounted Spa Treatments - 30%

Discounted Spa Goods - 20%

Discounted Meals and Beverages - 50%

Career & Personal Development training

Mental Health & Well-Being and EAP

Length of Service Awards

Staff Awards and Bonuses

Discounted entertainment and shopping

Job summary

Bannatyne Group, based in Fairfield, is looking for a Senior Spa Therapist to join our team and lead by example. You will deliver a range of spa treatments and mentor junior therapists to ensure exceptional service and guest satisfaction.

NVQ Level 2/3 Beauty Therapy and proven spa experience are required. You will work flexible hours, including weekends, and help promote services and products while maintaining the highest standards of hygiene and guest care.

Qualifications

• NVQ Level 2/3 Beauty Therapy or equivalent.
• Proven experience as a Spa Therapist.
• Strong interpersonal and communications skills with a customer-focused attitude.
• Genuine passion for health, wellness and customer service.

Responsibilities

• Perform a variety of spa treatments including massages, facials, manicures and pedicures tailored to guests' needs.
• Lead, mentor and support Junior Spa Therapists and liaise with the Spa Manager.
• Provide professional, high-quality service to ensure a relaxing experience for all clients.
• Ensure proper use of spa equipment and maintain high standards of cleanliness.
• Build and maintain strong client relationships and encourage repeat visits and referrals.
• Promote spa services, offers and products to enhance guest experience and maximise revenue.
• Stay informed about industry trends and adhere to health and safety guidelines.

Skills

Spa therapy experience

Interpersonal skills

Customer focused

Education

NVQ Level 2 & 3 Beauty Therapy

Job description

Bannatyne Group, based in Fairfield, is looking for a Senior Spa Therapist to join our team and lead by example. You will deliver a range of spa treatments and mentor junior therapists to ensure exceptional service and guest satisfaction.

NVQ Level 2/3 Beauty Therapy and proven spa experience are required. You will work flexible hours, including weekends, and help promote services and products while maintaining the highest standards of hygiene and guest care.