Senior Solutions Engineer — Nonprofit SaaS Implementations

Fundraise Up, Inc.; United Kingdom; Remote; GBP 125,000 - 130,000; Full time

Benefits offered by this job

20 days annual leave

UK bank holidays

Private medical insurance

Pension contribution (4% employer)

Home office equipment allowance

Learning & development budget

Wellness benefit

Co-working allowance

Fully remote working

Job summary

Fundraise Up, Inc. is seeking a Senior Solutions Engineer to take customers from signed contract to go-live and beyond, designing tailored technical solutions and guiding nonprofits to measurable fundraising results.

You will own large-scale implementations, integrate CRM and middleware, and collaborate with Sales, Solutions Consultants and Customer Success to drive long-term revenue growth while leveraging AI to accelerate value.

Qualifications

• 5+ years of proven success in implementation, post-sales engineering or solutions consulting at a SaaS company.

Responsibilities

• Own large, complex implementations from kick-off to go-live, managing scope, timelines, stakeholders and risks so that every launch lands on time and customers are happy.
• Design and build solutions that fit each non-profit’s needs, including CRM and middleware integrations, data flows, web and analytics set-up, and compliance requirements.
• Solve technical blockers during onboarding with clear, practical recommendations, and build custom solutions where standard set-up is not enough.
• Activate fundraising channels and run A/B tests, using best practice to help customers raise more, sooner.
• Partner with Sales, Solutions Consultants and Customer Success on account strategy, so that every hand-off is clean and each implementation supports long-term revenue growth.
• Build trusted relationships with customer stakeholders and partners, up to C-level, across both technical and non-technical teams.
• Bring patterns from the field back to Product, so that customer feedback shapes what we build next.
• At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.

Skills

SaaS implementation

Middleware integrations

CRM integrations

Web analytics

Data management

Enterprise deployments

Commercial mindset

Executive communication

Tools

Zapier

Salesforce

HubSpot

Job description

Fundraise Up, Inc. is seeking a Senior Solutions Engineer to take customers from signed contract to go-live and beyond, designing tailored technical solutions and guiding nonprofits to measurable fundraising results.

You will own large-scale implementations, integrate CRM and middleware, and collaborate with Sales, Solutions Consultants and Customer Success to drive long-term revenue growth while leveraging AI to accelerate value.