Lead Solution Engineer- NonProfit

Leadout Capital; Greater London; Hybrid; GBP 90,000 - 125,000; Full time

Job summary

Leadout Capital is seeking an exceptional Solutions Engineer to join our UKI-focused EMEA team. You will combine technology and industry knowledge to craft agentic CRM and data solutions for nonprofits and impact organisations, spanning fundraising, programs, and digital engagement.

You will engage with C-level and IT stakeholders to articulate value, develop POCs, and drive revenue growth while collaborating with Sales, Product, and Engineering across Europe and globally.

Qualifications

• Experience in a Solution Engineering, Pre-Sales or implementation role.
• B2B/B2C experience with Salesforce Sales, Service and Industry solutions.
• Customer data platforms and AI expertise, especially with Salesforce.
• Technical sales or pre-sales background with autonomous work style.
• Strong communication and presentation skills for large organisations.

Responsibilities

• Lead client discovery and workshop sessions to design a solution blueprint.
• Proactively research and develop points of view for challenges.
• Earn technical wins with compelling demonstrations on Salesforce and Agentforce.
• Articulate value through storytelling and persona-driven demos.
• Collaborate with engineering and partners to shape POCs and pilots.
• Plan and deliver sales campaigns with cross-functional teams.

Skills

Solution engineering

Sales/Pre-Sales exp

Storytelling & presentation

Travel ability

Education

Computer Science Degree

Tools

Salesforce Platform

Salesforce CRM

Job description

Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equaliser of our time, providing access to data, knowledge, and-above all-connections. Salesforce for NonProfits gets our technology in the hands of nonprofits and impact organisations so they can connect with others and do more good, making the world a better place. The Nonprofit team work with organisations across Europe and globally, from fighting world hunger to searching for a cure to cancer, from supporting vulnerable people with care and housing, to cleaning up the oceans and protecting species, it is a special place to be. and one where you can make a real impact.

This is a truly exciting and transformational moment to join the #1 AI CRM company to help nonprofit organisations transform into agentic enterprises.

We are looking for exceptional candidates to join the EMEA Solutions team with a focus on the UKI, and the extended Sales team, providing technology and industry expertise to customers to help devise and shape innovative agentic, CRM and Data solutions to address key challenges - from Fundraising to Nonprofit Programs, from Grant-making to Digital Engagement through harmonised data and AI solutions on core Salesforce clouds and Agentforce for NonProfit, in order for our customers to grow and to do more good. The Nonprofit sector is fascinating and gives you the opportunity to work on a broad range of challenges and solutions including Sales, Service, Marketing, Agentforce, Data360, Field Service, Finance, Health, Public Sector and more. In addition to working on sales and growth opportunities, you will get a chance to lead on exciting initiatives to drive innovation and success for both our customers and the global team. You will be engaging with C-level executives as well as business and IT teams to articulate the value our solutions can bring and to be trusted advisor, technical expert and memorable storyteller.

Responsibilities

• Lead client discovery and workshop sessions to design a solution blueprint that delivers customer success, solving identified business challenges, helping to achieve their important metrics, and mapping that to a solution portfolio.
• Proactively research and develop Points of View for customer and sector challenges
• Earn the 'technical win' by providing compelling and relevant customer presentations, including demonstrations built on the Salesforce platform. Develop and demonstrate Agentforce led solutions.
• Articulate the value of the proposed solution through inspiring storytelling and persona-driven demonstrations
• Collaborate with our Forward Deployed Engineering teams and partners to help shape POCs and Pilots.
• Work in close partnership with the sales teams, partners, product and industry specialists to plan and deliver on sales campaigns and marketing events
• Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the industry, keeping up to date on the latest developments and enablement.
• Innovate with AI-driven tools to lead on developing new ways of working and developing re-usable accelerators for the team
• Build and maintain relationships with the sales team and primary contacts at your key accounts. Work in partnership with the Solution Engineer and Specialised teams, bringing your combined expertise to deliver a full platform solution story.

Success will be measured by the overall performance of the Sales team in growing annual revenues, driving customer success and value, providing solution expertise and leadership and driving community engagement.

Essential Requirements

• Experience working within a Solution Engineering, Pre-Sales or Implementation role
• B2B and B2C experience with Salesforce Sales, Service and Industry solutions.
• Customer Data Platforms and AI expertise, especially with Salesforce.
• Technical Sales or Pre-Sales experience
• Be an autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively.
• Be comfortable working across multiple highly dynamic teams or on solo projects as required
• Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations
• Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.
• Ability to travel and work across the UK, EMEA and globally

Additional Requirements

• Technical architectural knowledge of the Salesforce platform
• Technical expertise in CRM systems, Customer Data Platforms, Agentic Solutions, Fundraising and Nonprofit solutions
• AI: Data Engineering, machine learning, Vector Databases & RAG, Agentic AI and Agents
• Experience in post-sales implementations
• Experience in a high performing, fast-paced sales environment
• Computer Science Degree or equivalent
• English language is a must, Additional languages would be useful.