Solutions Manager - Projects

Funraisin; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Bonus leave days

Work-from-anywhere policy

Health and well-being benefits

Job summary

Funraisin, a leader in online fundraising technology in the UK, is seeking a Solutions Manager for Projects. This role involves managing a team to deliver optimal solutions for charity clients, enhancing their fundraising success.

The ideal candidate will enjoy client interaction, possess experience with the Funraisin platform, and demonstrate strong leadership skills. Funraisin offers a dynamic work environment and numerous benefits.

Qualifications

• Experience managing a team and delivering client solutions.
• Comfortable communicating with clients and addressing their needs.
• Familiarity with the Funraisin platform and charity sector.

Responsibilities

• Manage the delivery of optimal solutions for charity clients.
• Lead a team of Solution Specialists.
• Assist with onboarding new clients to the product.

Skills

Client management

Team leadership

Funraisin platform experience

Problem-solving

Communication skills

Job description

Join one of the fastest-growing tech companies in the impact sector. Funraisin powers online fundraising for thousands of nonprofits globally - from world-renowned charities to up-and-coming changemakers. We’re known for building flexible, powerful software that helps charities raise more, move faster, and create experiences that supporters love.

We’re a team of passionate fundraising software professionals across 5 global offices (Australia, NZ, UK, EU and USA). We act as one global team and have a great culture with a load of benefits (health and well-being, work-from-anywhere policies, bonus leave days and more).

The Opportunity:

As a Solutions Manager for Projects your primary objective is to manage the delivery of optimal solutions for our charity clients. You’ll achieve this by managing a small team of Solution Specialists working closely with our wider professional services team to build dynamic project implementations, provide timely and accurate support to client queries and assist with onboarding new clients to the product.

This role will be client-facing so you must be comfortable, confident and enjoy talking with clients to help them get the best solution to achieve their objectives. You should have Funraisin platform & industry/charity experience and have experience managing a team.