Senior Solutions Engineer

JR United Kingdom; City of Edinburgh; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a leading UK business as an Application Support Analyst ERP, working within an agile team. You'll deliver innovative solutions, support key applications in Commercial and Finance, and enhance business processes. This role emphasizes collaboration, user training, and technical support, ideal for someone passionate about technology and problem-solving.

Qualifications

• Experience as a Solutions or Applications Engineer.
• Hands-on experience with Microsoft Power Platform.
• Strong UX and problem-solving skills.

Responsibilities

• Configure and support ERP and related systems.
• Develop technical documentation and deliver training.
• Provide 2nd-line technical support and resolve issues.

Skills

Problem Solving

User Experience (UX)

Configuration

Technical Support

Tools

Microsoft Power Platform

ERP Systems (e.g. Eque2, Unit4, Dynamics, SAGE)

Job description

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Join a leading UK business with a strong presence across Scotland, the South of England, and the Midlands. Known for exceptional build quality and sustainable developments, this organisation is also investing heavily in technology to transform the way it works. This is a great opportunity to be part of a collaborative, inclusive, and purpose-driven environment.

The Role:

As an Application Support Analyst ERP, you’ll work within a small, agile team supporting key up-to-date applications across Commercial and Finance. Your focus will be on delivering innovative, user-friendly solutions that enhance business processes, enable smarter decision-making, and support teams to thrive. Essentially, you will be acting as a bridge between business needs and technical solutions.

You’ll collaborate closely with stakeholders to configure, maintain, and improve ERP and associated systems, while also playing a key role in user training and ongoing technical support. This is more than just support; it’s about delivering solutions that make life easier for users across the business.

What You’ll Do:

• Configure and support ERP and related systems
• Collaborate with product teams and stakeholders to improve business processes
• Develop technical documentation and deliver training
• Provide 2nd-line technical support and resolve issues
• Contribute to product demos and system enhancements
• Stay current with emerging technologies

What You’ll Bring:

• Experience as a Solutions or Applications Engineer
• Hands-on experience with Microsoft Power Platform
• Strong UX and problem-solving skills
• ERP configuration and support experience (e.g. Eque2, Unit4, Dynamics, SAGE)
• Knowledge of Agile/Scrum methodologies
• Familiarity with IT infrastructure, cloud, and cybersecurity is a plus

Please note: Applicants must have the permanent right to work in the UK.

Our client is committed to building an inclusive, diverse workplace where everyone can thrive.