Senior Solutions Engineer

Xerox; Bristol; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to redefining workplace experiences through innovative IT solutions. This role offers the opportunity to lead enterprise-level planning and technical implementations, working both independently and collaboratively. You'll provide technical guidance, conduct audits, and ensure the adoption of cutting-edge technologies. With a focus on continuous improvement, you'll play a vital role in enhancing client systems and services. If you're passionate about technology and eager to make a difference, this position is perfect for you.

Qualifications

• 3 years’ experience in design, planning and implementation of enterprise IT projects.
• Strong understanding of enterprise IT and networks.
• Ability to adapt to changing job tasks.

Responsibilities

• Carry out enterprise level planning and technical implementations.
• Provide technical leadership and troubleshooting guidance.
• Help maintain technical documentation for the customer estate.

Skills

Enterprise level IT understanding

MSP environment experience

Cloud services (Azure, AWS)

Analytical and troubleshooting skills

Excellent communication skills

Education

Microsoft Certifications

Aruba certification

SonicWALL SNNP

Tools

Azure

AWS

Citrix

Aruba

SonicWALL

Job description

General Information

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City Bristol State/Province Bristol Country United Kingdom Department PROFESSIONAL_SERVICES_CONSULTANCY Date Tuesday, April 29, 2025 Working time Full-time Ref# 20035653 Job Level Individual Contributor Job Type Experienced Job Field PROFESSIONAL_SERVICES_CONSULTANCY Seniority Level Associate Description & Requirements

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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Purpos e:

To provide our customers with effective IT Solutions, including both the design and implementation of these new solutions.

Main duties:

• Carry out Enterprise level planning and technical implementations including, but not limited to, server, network and security deployments, working alone or as part of a team both remotely and at client sites
• Providing technical leadership and troubleshooting guidance other engineers for high end technical queries where required
• Creation and maintenance of standard builds for the project and support teams to use for all software and hardware deployments, documenting proven best practice
• Provide technical design guidance to Project Managers during planning phases of projects
• Carry out new customer audits to a high level to document systems and provide recommendations for improvements
• Help maintain technical documentation for the customer estate
• Make recommendations for continual service improvement through adoption of new technologies

Required Skills and Experience:

• A strong understanding of Enterprise level, IT and networks.
• Experience working in an MSP environment
• An in-depth knowledge of Enterprise level, desktop, server, network, security, storage, virtualisation, Cloud services (Azure, AWS). Architecture and implementation.
• Proven Enterprise Level: MS based systems, Virtualisation, Enterprise Storage, Enterprise Networking, Firewall, Aruba, Citrix, HP Networking, SonicWALL, Azure, 365
• Ability to plan, organize and adapt to changing job tasks within own role
• Excellent communication, interpersonal and presentation skills
• Strong analytical, logical and troubleshooting skills
• 3 years’ experience in design, planning and implementation of enterprise size IT Projects.
• Microsoft Certifications, Aruba certification, SonicWALL SNNP

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