Senior Solution Engineer

Omnissa, LLC; United Kingdom; Remote; GBP 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Senior Solution Engineer, where you will play a pivotal role in shaping the future of work. You will engage with large-scale enterprise customers, driving adoption of innovative digital workspace solutions. This role offers a unique opportunity to build long-lasting relationships, deliver tailored technical enablement, and influence the digital strategies of clients. With a commitment to maximizing customer value, you will thrive in an environment that fosters inclusiveness and efficiency. If you are passionate about technology and eager to make an impact, this is the perfect opportunity for you.

Qualifications

• 3+ years EUC Pre Sales experience or 5+ years as a technology delivery consultant.
• Strong knowledge of Enterprise Architecture and desktop management.

Responsibilities

• Build long-term relationships with technology decision makers in customer accounts.
• Deliver technical enablement and product update sessions to customers.
• Support sales opportunities and validate proposed solutions.

Skills

EUC Pre Sales Experience

Enterprise Architecture Knowledge

Desktop Management

Mobile Device Platforms

Active Directory Knowledge

Presentation Skills

Communication Skills

Problem-Solving Skills

Education

Relevant Certifications for Digital Workspace Technologies

Job description

The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That’s where Omnissa comes in.

The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces - self configuring, self-healing, and self-securing - Omnissa continuously adapts to the way people work; delivering personalized and engaging employee experiences, while optimizing security, IT operations and costs. we're experiencing rapid growth—and this is just the beginning of our journey!

At Omnissa, we’re driven by a shared mission to maximize value for our customers. Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—all with the aim of achieving shared success for our clients and our team. As a global private company with over 4,000 employees, we’re always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we’d love to hear from you!

What is the opportunity:

As a Senior Solution Engineer you will be responsible for the technical relationships within some of our large-scale enterprise and premier customers. You will support the sales teams technically, in sales motions, whilst also proactively helping drive adoption and consumption of Omnissa products and solutions within existing customers. As the trusted advisor to these accounts, you will be responsible for helping to shape and influence the long-term future of their digital workspace strategies. .

Here is a breakdown:

● Engage regularly with technology decision makers in your customers, building long term business relationships, and evangelizing Omnissa solutions.

● Enable and manage your existing customers to get the best value out of their Omnissa products, ensuring they have access to the correct resources, and ensuring they are keeping up to date with our solutions.

● Deliver bespoke technical enablement, product update and technology roadmap sessions to new and existing customers where required.

● Track and support your sales opportunities. Working with your Account team, ensure that all opportunities are technically validated by ensuring the proposed solution will meet the customers requirements. This may also include conducting proof of concepts, RFP/RFI responses, solution demonstrations and technical workshops.

● Craft and propose customer solutions that differentiate Omnissa software and services, and meet the customers’ requirements and objectives, and where required demonstrate our competitive advantages.

● Develop and maintain an in-depth technical knowledge of Omnissa products and solutions.

● Support the Omnissa marketing team, helping with marketing events when required to do so. This may include public speaking at industry events and delivering webinar content for example.

● Assist customers with product queries and provide an escalation path to customers for support issues.

What will you bring to Omnissa:

● Fluent English – Both written and spoken.

• Desirable: 3+ years EUC Pre Sales experience or 5+ years EUC as a technology delivery consultant.

● Possess a strong knowledge of Enterprise Architecture with background in either the customer or partner landscape.

● Experience in desktop management. This may include Windows, macOS, Linux or ChromeOS.

● Experience with mobile device platforms including Android, iOS and iPadOS.

● Knowledge of Active directory and Identity and Access Management systems

● You will be immensely capable, proactive, an excellent communicator with a can-do attitude and will adapt to change with a real passion for the EUC technology space.

● Strong presentation skills as well as the ability to build and present high quality product demonstrations to both technical and executive audiences.

● Excellent listening, reasoning and objection handling skills.

● You should be effective at working independently and as part of team.

● Experience with configuring and deploying some of the following:

Location: United Kingdom.

Location Type: REMOTE

Travel Expectations: Travel is required up to 80% of the time, with the ability to travel around Europe and USA when required for industry events or internal events.

Education: Relevant certifications for Digital Workspace technologies are desirable.

What is the leadership like for this role? What is the structure and culture of the team like?

The Solution Engineering team is an exciting opportunity for those who are entrepreneurial and are looking to be part of a successful sales team within the Omnissa EMEA business.

Omnissa industry recognition and awards:

• Gartner Magic Quadrant: Consistently positioned as a leader in Gartner’s Magic Quadrant for Desktop as a Service (DaaS) and Virtual Desktop Infrastructure (VDI).

• IDC MarketScape Q2 2024: Recognized as a leader in IDC MarketScape reports for EUC.

• Forrester Wave report for Q4 2023: Workspace ONE received the highest scores in the current offering category and the second-highest scores in the strategy category.

• Customer Satisfaction and Reviews: High ratings and positive reviews on platforms like Gartner Peer Insights and TrustRadius.

"Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all."