Senior SMB Restaurant Partnerships Lead

Uber; Leeds; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Bonuses

Equity

Benefits

Job summary

Uber in Leeds is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on Uber Eats. You will act as their primary advisor, driving long-term partnerships and unlocking the platform’s potential in a fast-paced environment.

In this role you will manage portfolios with urgency, use data-driven insights to optimize KPIs, negotiate effectively, and navigate ambiguity to support merchant growth and adoption of new features. English fluency required.

Qualifications

• 3+ years in account management, operations, sales or customer-facing roles.
• Strong negotiation skills and ability to gain commitment.
• Comfort in high-ambiguity environments and adapting quickly.
• Ability to leverage data-driven insights for portfolio management.
• Fluency in English and local language.

Responsibilities

• Build and grow long-term partnerships with SMB restaurant partners.
• Manage partner portfolios using data-driven KPIs.
• Resolve issues and unblock growth for merchants.
• Collaborate with cross-functional teams to scale regional strategies.
• Adapt approach to market dynamics and promote new features.

Skills

Client relationship management

Negotiation

Data-driven decision making

Ambiguity handling

English proficiency

Education

High school diploma or equivalent

Tools

Salesforce

Google Sheets/Excel

Job description

Uber in Leeds is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on Uber Eats. You will act as their primary advisor, driving long-term partnerships and unlocking the platform’s potential in a fast-paced environment.

In this role you will manage portfolios with urgency, use data-driven insights to optimize KPIs, negotiate effectively, and navigate ambiguity to support merchant growth and adoption of new features. English fluency required.