Senior Site Technician

Omega Resource Group; East Midlands; On-site; GBP 42,000 - 51,000; Full time

Benefits offered by this job

Welcome bonus

On-call rota

Training and development opportunities

Permanent position

Job summary

Omega Resource Group is seeking a Senior Site Technician to join our team at Castle Donington. The role combines hands-on maintenance with supervision, delivering planned and reactive tasks, while ensuring documentation and compliance via the Mercury system.

You will spend about 50% of time performing maintenance, act as primary on-site contact for customers and 3PLs, and support the Maintenance Manager with rostering and team development.

Qualifications

• GCSE / Standard Grade minimum
• NVQ Level 3 / City & Guilds 236 Part 1 & 2 or equivalent in Electrical Installation/Maintenance
• 3+ years' experience with automated hanging systems (site specific)
• Experience with mechanical and pneumatic systems
• Supervisory or team leadership experience advantageous
• Strong PM/maintenance practices and health & safety standards

Responsibilities

• Supervise and complete planned maintenance (PPM) schedules within timescales.
• Respond to service calls from Helpdesk and carry out repairs.
• Plan reactive and preventative maintenance with site operations.
• Maintain 100% site compliance and address compliance issues.
• Coordinate with customers and 3PL providers on site.
• Ensure maintenance paperwork and Mercury uploads are timely.
• Identify non-repairable faults and provide replacement recommendations.
• Advise management of issues impacting operations.
• Carry out minor alterations/installations within regulations.
• Complete site surveys and reports as required.
• Manage site stock levels and assist with rota management.
• Drive Mercury system usage and real-time updates.
• Participate in 24/7 on-call maintenance coverage.

Skills

Leadership

Maintenance expertise

Communication

Health & Safety

Customer relations

Education

GCSE / Standard Grade

NVQ Level 3 / City & Guilds 236 Part 1 & 2

Electrical Installation/Maintenance qualification

Tools

Mercury system

Job description

Senior Site Technician

Castle Donington

£46,746.56 per annum (Inclusive of Standby Payment + 5% SLA + £2,000 Welcome Bonus)

Permanent

My client is on the lookout for an experienced Senior Site Technician to join the team and support operations at one of their busy distribution sites.

This is a key position responsible for delivering and supervising both planned and reactive maintenance activities, whilst supporting the Assistant Maintenance Manager with site communications and people management responsibilities.

This is a hands-on role, with at least 50% of your time spent carrying out maintenance tasks. You will be the first line of support for maintenance issues across your designated site and may be required to coordinate specialist contractors following initial investigations.

The purpose of this role is to deliver and supervise technical repairs and PPMs while ensuring all technical and compliance documentation is completed accurately and kept up to date, both electronically and manually.

You will work closely with site teams to monitor open jobs, planned maintenance schedules and compliance activities, ensuring all tasks are completed within agreed timescales and uploaded correctly to the Mercury system.

Key Responsibilities - Senior Site Technician

• Supervise and complete Statutory and non-Statutory Planned Preventative Maintenance (PPM) schedules within agreed timescales.
• Respond promptly and positively to service call requests from the Helpdesk, assessing requirements and carrying out repairs where necessary.
• Work closely with site operations teams to plan reactive and preventative maintenance activities.
• Maintain 100% site compliance and address any compliance-related issues.
• Attend site and regional meetings to discuss maintenance plans and coordinate operational requirements.
• Act as the primary point of contact for customers and 3PL providers on site.
• Ensure all maintenance paperwork and compliance documentation is completed accurately and uploaded to Mercury within required timescales.
• Identify non-repairable faults in plant and machinery and provide recommendations for replacement and quotations.
• Advise site management teams of maintenance issues that could impact operational performance.
• Carry out minor alterations and installations within technical competence and current regulations.
• Complete site surveys and reports as required by management.
• Manage and control site stock levels.
• Support the Assistant Maintenance Manager with return-to-work interviews, rota management and team development.
• Drive correct usage of the Mercury system across the site team and ensure all tasks are updated in real time.
• Participate in the on-call rota to provide 24/7 maintenance support coverage.

Qualifications & Experience - Senior Site Technician

• Educated to GCSE / Standard Grade level as a minimum.
• NVQ Level 3, City & Guilds 236 Part 1 & 2, or equivalent qualification in Electrical Installation/Maintenance.
• 3+ years' experience working with automated hanging systems (where site specific).
• Proven experience working with mechanical and pneumatic systems.
• Previous supervisory or team leadership experience would be advantageous.
• Strong understanding of planned and reactive maintenance practices.
• Ability to maintain excellent Health & Safety standards.
• Strong communication skills with the ability to build positive customer and colleague relationships.
• Demonstrable track record of delivering repairs and maintenance activities to a high standard.

On Offer - Senior Site Technician

• £46,746.56 per annum inclusive of standby payments, 5% SLA and £2,000 Welcome Bonus.
• 40 hours per week, typically Monday to Friday.
• Participation in a 24/7 on-call rota.
• Opportunity to work within a supervisory capacity while remaining hands-on.
• Training and development opportunities to support career progression.
• Permanent position with a leading facilities and maintenance provider.