Senior ServiceNow Developer: AI & TPSM Specialist

OneAdvanced Limited

Birmingham

Hybrid

GBP 85,000 - 110,000

Full time

5 days ago

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Benefits offered by this job

Wellbeing

Annual leave

Employee assistance programme

Personal growth

Life insurance

Personal accident insurance

Performance bonus

Job summary

OneAdvanced Limited in Birmingham seeks a Senior ServiceNow Developer to drive NowAssist and TPSM implementations, translating complex requirements into scalable, maintainable configurations. You will shape the technical direction, assess trade-offs, and push for sustainable solutions across the TPSM product suite.

You will mentor peers, own release quality, and collaborate with Business Analysts to validate end-to-end testing.

Qualifications

6-8 years hands-on ServiceNow development across multi‑application deliveries.
Deep knowledge of data model, ACLs, Flow Designer, Business Rules, Script Includes, Client Scripts, UI Builder/Service Portal.

Responsibilities

Design and build solutions across the ServiceNow platform, focusing on NowAssist capabilities and TPSM.
Configure and tune NowAssist skills including prompt design and data grounding.
Build and extend TPSM capabilities (case management, entitlements, product catalogue) and Service Bridge integrations.
Translate requirements into technical designs and then into configuration and code with documented trade-offs.
Support integrations between ServiceNow and adjacent systems using REST/SOAP, IntegrationHub, Flow Designer, MID Server.
Write and maintain automated/manual tests and support end-to-end testing.
Own technical quality of releases; code review, upgradeability and minimal customisation.
Lead platform governance via CAB, risk assessment and post-release verification.
Mentor other developers and guide team development standards.