Senior ServiceNow Developer: AI & TPSM Specialist

OneAdvanced Limited

Birmingham

Hybrid

GBP 85,000 - 110,000

Full time

5 days ago
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Benefits offered by this job

Wellbeing
Annual leave
Employee assistance programme
Personal growth
Life insurance
Personal accident insurance
Performance bonus

Job summary

OneAdvanced Limited in Birmingham seeks a Senior ServiceNow Developer to drive NowAssist and TPSM implementations, translating complex requirements into scalable, maintainable configurations. You will shape the technical direction, assess trade-offs, and push for sustainable solutions across the TPSM product suite.

You will mentor peers, own release quality, and collaborate with Business Analysts to validate end-to-end testing.

Qualifications

  • 6-8 years hands-on ServiceNow development across multi‑application deliveries.
  • Deep knowledge of data model, ACLs, Flow Designer, Business Rules, Script Includes, Client Scripts, UI Builder/Service Portal.

Responsibilities

  • Design and build solutions across the ServiceNow platform, focusing on NowAssist capabilities and TPSM.
  • Configure and tune NowAssist skills including prompt design and data grounding.
  • Build and extend TPSM capabilities (case management, entitlements, product catalogue) and Service Bridge integrations.
  • Translate requirements into technical designs and then into configuration and code with documented trade-offs.
  • Support integrations between ServiceNow and adjacent systems using REST/SOAP, IntegrationHub, Flow Designer, MID Server.
  • Write and maintain automated/manual tests and support end-to-end testing.
  • Own technical quality of releases; code review, upgradeability and minimal customisation.
  • Lead platform governance via CAB, risk assessment and post-release verification.
  • Mentor other developers and guide team development standards.

Skills

ServiceNow
NowAssist
TPSM
REST/SOAP
IntegrationHub
MID Server
JavaScript
UI Builder/Service Portal
CAB submission

Tools

Update sets/Source control

Job description

OneAdvanced Limited in Birmingham seeks a Senior ServiceNow Developer to drive NowAssist and TPSM implementations, translating complex requirements into scalable, maintainable configurations. You will shape the technical direction, assess trade-offs, and push for sustainable solutions across the TPSM product suite.

You will mentor peers, own release quality, and collaborate with Business Analysts to validate end-to-end testing.

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