Senior ServiceNow Architect - Enterprise ITOM/ITSM Leader

Next Ventures; United Kingdom; On-site; GBP 90,000 - 120,000; Full time

Job summary

Next Ventures is seeking an experienced ServiceNow Architect to lead the design and delivery of enterprise-scale ServiceNow solutions in the United Kingdom. You will drive architecture across ITOM, ITSM, Security Operations and platform integrations, focusing on Discovery, Service Mapping and CMDB.

You will mentor teams, shape roadmaps, and collaborate with stakeholders to ensure scalable, secure and maintainable deployments aligned with best practices and client objectives.

Qualifications

• Extensive architectural experience across ServiceNow ITOM, including Discovery, Service Mapping and Event Management.
• Strong experience across ITSM, SPM, APM, ITAM and Vulnerability Response.
• At least two to three full lifecycle ServiceNow implementations as an Architect or Lead Consultant.
• Deep CMDB, CSDM and platform architecture knowledge.
• Experience designing complex integrations using Integration Hub and APIs.

Responsibilities

• Lead end-to-end architecture and delivery of ServiceNow solutions.
• Design scalable blueprints, roadmaps and target-state solutions.
• Lead ITOM Discovery, Service Mapping and Event Management builds.
• Ensure CMDB data, relationships and discovery config stay accurate.
• Architect integrations with Tanium, SCCM, JAMF, AWS, Azure and GCP.
• Mentor developers and consultants following ServiceNow best practices.
• Support platform roadmap and advise on new releases and AI capabilities.

Skills

ServiceNow ITOM

Discovery

Service Mapping

CMDB

ITSM

Integrations

Integration Hub

REST APIs

SOAP APIs

Cloud platforms

Tools

Integration Hub

REST APIs

SOAP APIs

Connectors

Job description

Next Ventures is seeking an experienced ServiceNow Architect to lead the design and delivery of enterprise-scale ServiceNow solutions in the United Kingdom. You will drive architecture across ITOM, ITSM, Security Operations and platform integrations, focusing on Discovery, Service Mapping and CMDB.

You will mentor teams, shape roadmaps, and collaborate with stakeholders to ensure scalable, secure and maintainable deployments aligned with best practices and client objectives.