Senior ServiceNow Architect | End-to-End Implementations

Falcon Smart IT Limited; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Falcon Smart IT Limited in London is seeking an experienced ServiceNow Architect to lead end-to-end platform delivery. You will shape architecture across ITSM, ITOM, HRSD, SecOps, GRC/IRM and SPM, drive integrations, and ensure scalable CMDB and security models.

You must bring 8+ years hands-on ServiceNow and 5+ years in architect or lead developer roles, plus strong communication and Agile experience. On-site London role with high‑pressure/regulatory environments; CTA or CIS certifications are

Qualifications

• 8+ years of hands-on ServiceNow experience in architect/lead roles.
• Proven ability to implement ITSM, ITOM, HRSD, SecOps, GRC/IRM, SPM.
• Deep expertise in scripting, Flow Designer, Integrations, CMDB, and security.
• Strong communication skills and experience in Agile environments.

Skills

ServiceNow scripting

Flow Designer

Integration Hub

Service Portal / Employee Centre

ATF

CMDB architecture

REST integration

SOAP integration

Agile experience

English communication

Tools

MID Server

REST API

SOAP API

Job description

Falcon Smart IT Limited in London is seeking an experienced ServiceNow Architect to lead end-to-end platform delivery. You will shape architecture across ITSM, ITOM, HRSD, SecOps, GRC/IRM and SPM, drive integrations, and ensure scalable CMDB and security models.

You must bring 8+ years hands-on ServiceNow and 5+ years in architect or lead developer roles, plus strong communication and Agile experience. On-site London role with high‑pressure/regulatory environments; CTA or CIS certifications are