Senior Service Engineer – Workshop Lead

Nationwide Platforms; Leicester; On-site; GBP 36,000 - 48,000; Full time

Job summary

Nationwide Platforms in the United Kingdom is seeking a Senior Service Engineer to lead the engineering team inside a busy workshop, working with the Location Service Manager to maintain our fleet and meet customer expectations.

You will supervise engineers, ensure fleet readiness, and drive safety and quality standards across mechanical, electrical and hydraulic systems. This role emphasizes leadership, hands-on expertise, and strong customer service in a busy hire fleet environment.

Qualifications

• Supervisory experience in a busy workshop.
• Experience in Powered Access industry or construction plant hire.
• NVQ level 3 or equivalent in maintenance/engineering.
• Ability to prioritise and work under pressure.
• Experience in mechanical, electrical and hydraulic systems.
• Strong interpersonal skills and customer service orientation.

Responsibilities

• Assist the Location Service Manager in the day-to-day running of the busy workshop.
• Ensure 100% coverage for servicing and maintenance of the hire fleet.
• Carry out pre-delivery inspections (PDI) at depot or on site as required.
• Produce monthly plant inspection reports and service schedules; organise workload of engineers.
• Maintain fleet appearance to corporate standards; support in response to breakdown calls.
• Locate spares ensuring CE rating where applicable is not compromised.
• Follow Quality and Health & Safety policy guidelines.
• Maintain basic stock control for workshop spares.
• Identify training and development needs of workshop personnel.
• Support depot engineers with technical help and advice.

Skills

Supervisory experience

Powered Access experience

NVQ level 3

Prioritisation under pressure

Mechanical expertise

Electrical & hydraulic systems

Customer service skills

Education

NVQ level 3 or equivalent in maintenance/engineering

Job description

Nationwide Platforms in the United Kingdom is seeking a Senior Service Engineer to lead the engineering team inside a busy workshop, working with the Location Service Manager to maintain our fleet and meet customer expectations.

You will supervise engineers, ensure fleet readiness, and drive safety and quality standards across mechanical, electrical and hydraulic systems. This role emphasizes leadership, hands-on expertise, and strong customer service in a busy hire fleet environment.