Senior Service Engineer: Lead Workshop & Fleet Maintenance

Nationwide Platforms; Wednesbury; On-site; GBP 37,000 - 40,000; Full time

Job summary

Nationwide Platforms in Birmingham, West Midlands, is seeking a Senior Service Engineer to lead the engineering team in a busy workshop, ensuring our hire fleet is serviced to the highest standards and that customer expectations are met.

You will work alongside the Location Service Manager, perform PDIs, organise workload, and provide technical guidance to depot engineers, with NVQ3 and mechanical/electrical/hydraulic experience preferred.

Qualifications

• Supervisory experience in a busy workshop and supervising engineers/technicians with the ability to set high standard.
• Previous experience in Powered Access industry or other construction plant hire.
• Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline.
• The ability to prioritise and work well under pressure.
• Experience in mechanical, electrical and hydraulic systems is desired.
• Good interpersonal skills and an understanding of the importance or excellent customer service.

Responsibilities

• Assisting the Location Service Manager in the smooth day-to-day running of this busy workshop.
• Ensure 100% coverage for the servicing and maintenance of our modern hire fleet.
• Carry out pre-delivery inspections (PDI) of each machine is carried out at depot or on site as required.
• Produce monthly plant inspection reports and service schedule and organise workload of engineers to ensure all work is completed in accordance with company policies.
• Maintain the appearance of the fleet to corporate standard
• Offer guidance and support in response to customer breakdown calls.
• Locate spares required, ensuring that CE rating, where applicable is not compromised.
• Follow the guidelines set out in the Quality and Health and Safety policy.
• Maintain basic stock control system for the workshop spares.
• Identify training and development needs of workshop personnel.
• Support depot engineers with technical help and advice.

Skills

Supervisory experience

Mechanical systems

Electrical systems

Hydraulic systems

Customer service

Prioritisation under pressure

Education

NVQ level 3 or equivalent in a maintenance/engineering discipline

Job description

Nationwide Platforms in Birmingham, West Midlands, is seeking a Senior Service Engineer to lead the engineering team in a busy workshop, ensuring our hire fleet is serviced to the highest standards and that customer expectations are met.

You will work alongside the Location Service Manager, perform PDIs, organise workload, and provide technical guidance to depot engineers, with NVQ3 and mechanical/electrical/hydraulic experience preferred.