Senior Service Engineer – Workshop & Fleet Maintenance

Nationwide Platforms Ltd.

Birmingham

Hybrid

GBP 42,000 - 54,000

Full time

14 days+

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Job summary

Nationwide Platforms Ltd. is seeking a Senior Service Engineer to lead the workshop team and support the Location Service Manager in maintaining our modern hire fleet. You will perform PDIs, manage workload, and ensure safety and quality standards across the service workshop.

Ideal candidates have supervisory experience in a busy workshop, plus a background in Powered Access, and NVQ level 3 or equivalent. A strong focus on customer service and problem solving is essential for this role.

Qualifications

Supervisory experience in a busy workshop and ability to set high standards.
Experience in Powered Access industry or other construction plant hire.
NVQ level 3 or equivalent in maintenance/engineering discipline.
Ability to prioritise and work well under pressure.
Experience in mechanical, electrical and hydraulic systems is desirable.
Good interpersonal skills and understanding of excellent customer service.

Responsibilities

Assist the Location Service Manager in the day-to-day running of the workshop.
Ensure 100% coverage for servicing and maintenance of the hire fleet.
Carry out pre-delivery inspections (PDI) at depot or on site as required.
Produce monthly plant inspection reports and service schedules; organise workload of engineers.
Maintain the appearance of the fleet to corporate standard.
Offer guidance and support in response to customer breakdown calls.
Locate spares required, ensuring CE rating where applicable is not compromised.
Follow the Quality and Health and Safety policy guidelines.
Maintain basic stock control for workshop spares.
Identify training and development needs of workshop personnel.
Support depot engineers with technical help and advice.