Senior Service Designer (SC Cleared) - AI & Public Sector

Capgemini; United Kingdom; Ibrido; GBP 65.000 - 95.000; Tempo pieno

Descrizione del lavoro

Capgemini Invent is seeking a Senior Service Designer (SC Cleared) to lead end-to-end service design for public sector clients. You will define approaches, manage workshops, and ensure high-quality artefacts across multiple projects within an agile context.

You will mentor junior colleagues, contribute to business development, and help shape service design tools for the AI & Digital Factory, staying aligned with market trends.

Competenze

• Minimum 5+ years of experience designing services and products.
• Proven experience leading a service design workstream with multiple clients or projects, autonomously.
• Deep expertise with Government Digital Service (GDS) standards and public sector design assessments.
• Ability to define the best approach and artefacts based on client maturity and parameters.
• Experience facilitating workshops and ideation sessions.

Mansioni

• Lead design and delivery of service design workstreams on public sector projects.
• Own the approach, outputs and outcomes of service design work.
• Work independently within multidisciplinary teams across the project lifecycle.
• Contribute to business development and growth of the service design capability.
• Mentor junior colleagues and shape service design tools within AI & Digital Factory.

Conoscenze

GDS standards

Public sector experience

Workshop facilitation

Stakeholder management

Agile / Scrum

User-centred design

Storytelling

Strumenti

Kubernetes

Docker

Terraform

Descrizione del lavoro

Capgemini Invent is seeking a Senior Service Designer (SC Cleared) to lead end-to-end service design for public sector clients. You will define approaches, manage workshops, and ensure high-quality artefacts across multiple projects within an agile context.

You will mentor junior colleagues, contribute to business development, and help shape service design tools for the AI & Digital Factory, staying aligned with market trends.