SC Cleared Service Designer for Public Sector DX

83zero Ltd

Scotland

On-site

GBP 65,000 - 90,000

Full time

3 days ago
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Benefits offered by this job

Flexible benefits package
Performance-related bonus

Job summary

83zero Ltd in the United Kingdom is seeking a Senior Service Designer with active SC clearance to lead end-to-end service design for high-impact public sector digital transformation projects. You will shape user-centred services, guide discovery to delivery and advocate inclusive design across multi-disciplinary teams.

With a strong focus on workshops, collaboration, and mentoring, you will drive workshops, strategy sessions and design sprints while applying GDS standards and accessibility best

Qualifications

  • 5+ years of experience in service and product design.
  • Active SC clearance is essential.
  • Strong experience applying GDS standards in public sector environments.
  • Proven track record of independently leading service design workstreams.
  • Excellent workshop facilitation and stakeholder management skills.
  • Experience working in agile, multidisciplinary teams.

Responsibilities

  • Lead end-to-end service design workstreams from discovery through delivery.
  • Shape innovative, user-focused digital services.
  • Apply GDS standards, accessibility and inclusive design principles.
  • Facilitate workshops, co-design sessions and design sprints.
  • Collaborate with UX/UI designers, researchers, product owners and developers.
  • Mentor junior designers and help grow the wider design practice.

Skills

SC clearance
End-to-end service design
GDS standards
Workshop facilitation
Agile teamwork
Stakeholder management

Job description

83zero Ltd in the United Kingdom is seeking a Senior Service Designer with active SC clearance to lead end-to-end service design for high-impact public sector digital transformation projects. You will shape user-centred services, guide discovery to delivery and advocate inclusive design across multi-disciplinary teams.

With a strong focus on workshops, collaboration, and mentoring, you will drive workshops, strategy sessions and design sprints while applying GDS standards and accessibility best

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