SC-Cleared Senior Service Designer — Public Sector Impact

83zero Ltd; Glasgow; Sur place; GBP 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Flexible benefits package

Performance-related bonus

Professional certifications

Résumé du poste

83zero Ltd is seeking a Senior Service Designer with active SC clearance to lead public sector digital transformation projects in Glasgow. You will shape and deliver user-centered services, guiding cross-functional teams from discovery to delivery.

Bring 5+ years in service and product design, strong facilitation, and proven track record leading workstreams within agile environments. You will mentor juniors and help grow the design practice.

Qualifications

• 5+ years' experience in service and product design.
• Active SC clearance - ESSENTIAL.
• Strong experience applying GDS standards within public sector environments.
• A proven track record of independently leading service design workstreams.
• Excellent workshop facilitation, stakeholder management and communication skills.
• Experience working in agile, multidisciplinary teams.

Responsabilités

• Leading end-to-end service design workstreams, from discovery through to delivery.
• Shaping innovative, user-focused digital services.
• Applying GDS standards, accessibility and inclusive design principles.
• Facilitating workshops, co-design sessions and design sprints.
• Collaborating with UX/UI designers, researchers, product owners and developers.
• Mentoring junior designers and helping shape the wider design practice.

Connaissances

Service design

Public sector experience

SC clearance

Workshop facilitation

Stakeholder management

Agile

Description du poste

83zero Ltd is seeking a Senior Service Designer with active SC clearance to lead public sector digital transformation projects in Glasgow. You will shape and deliver user-centered services, guiding cross-functional teams from discovery to delivery.

Bring 5+ years in service and product design, strong facilitation, and proven track record leading workstreams within agile environments. You will mentor juniors and help grow the design practice.