Senior Service Designer — Lead Inclusive Services

NECSWS; United Kingdom; Remote; GBP 46,000 - 65,000; Full time

Benefits offered by this job

Private Medical Cover

25 days holiday

Life assurance

Pension plan

Flexible benefits

LinkedIn Learning

Job summary

NEC Software Solutions in the United Kingdom is seeking a skilled service designer with extensive experience in delivering end-to-end, evidence-based designs for inclusive and accessible services. You’ll work with multidisciplinary teams on complex projects where autonomy and project management will be important.

You will champion our values, lead projects, mentor the service design team, shape collaboration across disciplines, and support new business opportunities through proposals and pitches.

Qualifications

• Experience delivering service design projects with end-to-end, evidence-based designs.
• Ability to lead multidisciplinary teams on complex, inclusive, accessible services.
• Champion user-centered design and govern design practice across projects.

Responsibilities

• Lead and direct projects with multidisciplinary teams and clients.
• Support service design team through mentoring, appraisals and development.
• Define how disciplines work together and improve service design delivery.
• Support new business through proposals and pitches.

Skills

Strategy thinking

Research

User journeys

Facilitation

Org design

Visual comms

Written comms

Recommendations

Prototyping

Stakeholder mgmt

Ambiguity mgmt

Proactive autonomy

GDS principles

Job description

NEC Software Solutions in the United Kingdom is seeking a skilled service designer with extensive experience in delivering end-to-end, evidence-based designs for inclusive and accessible services. You’ll work with multidisciplinary teams on complex projects where autonomy and project management will be important.

You will champion our values, lead projects, mentor the service design team, shape collaboration across disciplines, and support new business opportunities through proposals and pitches.