Service Designer: Lead User-Centered, Data-Driven Innovation

Service Design Jobs; Manchester; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

Service Design Jobs in Manchester is seeking an experienced service designer to lead user-centred design initiatives, map services and user journeys, and collaborate with multidisciplinary teams to deliver accessible, inclusive solutions.

You will use qualitative and quantitative data to inform decisions, tell compelling design stories to stakeholders, and help implement design strategies aligned with department goals.

Qualifications

• Proven experience leading user-centred design initiatives and mapping services/user journeys.
• Ability to analyse qualitative and quantitative data to inform design decisions.
• Strong communication skills to influence stakeholders with evidence-based insights.
• Experience working in multidisciplinary teams with accessibility considerations.

Responsibilities

• Design and map services and user journeys.
• Analyse qualitative and quantitative data to inform decisions.
• Collaborate with multidisciplinary teams and ensure accessibility standards.

Skills

User-centred design

Data-driven design

Stakeholder storytelling

Multidisciplinary collaboration

Job description

Service Design Jobs in Manchester is seeking an experienced service designer to lead user-centred design initiatives, map services and user journeys, and collaborate with multidisciplinary teams to deliver accessible, inclusive solutions.

You will use qualitative and quantitative data to inform decisions, tell compelling design stories to stakeholders, and help implement design strategies aligned with department goals.