Senior Service Delivery Lead - Inclusive Care

Shaftesbury group; Gateshead; Sur place; GBP 32 000 - 36 000; Plein temps

Avantages offerts par ce poste

Birthday Off

Great CQC, Great Reward - vouchers

Recognition & Rewards

Excellent Training Package

Generous Annual Leave

Pension Scheme

Employee Assistance Programme

Résumé du poste

Shaftesbury North East is seeking a Service Delivery Lead in Gateshead/Newcastle to drive service quality and staff development. This permanent, full-time role focuses on delivering high-quality, personalised care while improving systems and ensuring regulatory compliance.

You will lead teams, work with partners, and develop improvements to services, with a commitment to inclusive care and community-focused support.

Qualifications

• Hold a Level 5 qualification in Health & Social Care, or be willing to work towards it.
• Experience supporting adults with a range of disabilities and support needs.
• Be confident leading teams and driving service quality.
• Share our values and belief in person-centred, community-focused support.

Responsabilités

• Take full ownership of service delivery, quality and continuous improvement.
• Develop and embed effective systems and processes.
• Support staff to deliver professional, flexible and personalised care.
• Work collaboratively with relevant governing bodies and partners.
• Contribute to service development and new business opportunities.
• Ensure compliance with all regulatory and quality standards.

Connaissances

Staff leadership

People management

Regulatory compliance

Quality improvement

Collaborative working

Formation

Level 5 Health & Social Care

Description du poste

Shaftesbury North East is seeking a Service Delivery Lead in Gateshead/Newcastle to drive service quality and staff development. This permanent, full-time role focuses on delivering high-quality, personalised care while improving systems and ensuring regulatory compliance.

You will lead teams, work with partners, and develop improvements to services, with a commitment to inclusive care and community-focused support.