Senior Service Advisor

Auto Skills UK; Salisbury; On-site; GBP 33,000 - 38,000; Full time

Job summary

A leading car dealership in Salisbury is urgently seeking an experienced Senior Service Advisor. You will handle service bookings, improve customer satisfaction, and upsell services. This role offers a competitive salary and the chance to join a dynamic team. If you have previous experience in a similar capacity, we'd love to hear from you!

Qualifications

• Experience as a Senior Service Advisor is a must.
• Knowledge of Kerridge / 1 link / Pinnacle or similar DMS.
• Full manual UK Driving Licence required.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading and meet customer standards.
• Upsell services and special offers.

Skills

Customer service

Upselling

Team player

Tools

Kerridge

1 link

Pinnacle

Job description

Senior Service Advisor
Basic Salary & OTE - £33,000
Location - Salisbury

Are you an enthusiastic, team player, hard working Senior Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Senior Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Senior Service Advisor
Must have previous experience as a Senior Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

If you are interested in this Senior Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 51579