Senior Service Advisor

Perfect Placement; Ipswich; On-site; GBP 30,000 - 36,000; Full time

Job summary

A reputable family-run automotive dealership in Ipswich is seeking a Senior Service Advisor. The role offers a competitive salary, excellent work-life balance, and opportunities for career progression. The ideal candidate will have customer service experience and be capable of upselling effectively.

Benefits

Competitive salary

Generous bonus based on performance

Excellent work-life balance

Long-term career progression

Supportive team environment

Stability with a community-focused dealership

Qualifications

• Previous experience within a main dealer environment is preferred.

Responsibilities

• Communicate with customers about repair work required.
• Produce Job Cards on in-house computer systems.
• Advise customers on estimated costs and timescales.

Skills

Customer-focused

Upselling

Job description

Senior Service Advisor

• Competitive basic salary of up to £30,000, with the opportunity to earn a generous bonus based on performance.
• Excellent work-life balance with Monday to Friday hours and Saturday mornings on a rota.
• Long-term career progression within a reputable family-run business that values employee development.
• A supportive team environment, where customer satisfaction is the top priority.
• Stability with a well-respected, community-focused dealership.

We are currently recruiting for a Senior Service Advisor in the Ipswich area.

Our client is an established, family-run automotive dealership seeking a Senior Service Advisor to join their busy Bodyshop.

For your hard work as a Senior Service Advisor, you can expect a salary of up to £36,000.

Duties as a Senior Service Advisor will include:

• Professionally communicate with customers about repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update customers and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs of repairs and timescales of work.

Our client is ideally seeking candidates with previous experience within a main dealer environment.

To be successful, you will be customer-focused and capable of upselling effectively.

To apply, please send your CV to Danielle Axtell Carty, quoting the job reference number, or contact our office for more information.

Perfect Placement UK Ltd – Visit our website for details.