Senior/Service Advisor

Jago Consultants; Hemel Hempstead; On-site; GBP 27,000 - 32,000; Full time

Job summary

A franchised car dealership in Hemel Hempstead is looking to recruit a Senior Service Advisor and a Service Advisor. The role involves delivering high levels of brand experience and offers career progression. Ideal candidates will have management experience and strong customer service skills.

Benefits

22 days holiday

Working hours: Monday to Friday, 8am to 6pm

Saturdays: 2 on, 4 off

Qualifications

• Management experience is required.
• Full driving license with less than 6 points.
• Previous experience is a plus but not necessary.

Responsibilities

• Maintain excellent standards of departmental administration.
• Help achieve industry-leading standards of process efficiency.
• Maximize customer awareness of all available retailer services.
• Maximize service profitability through professional sales techniques.

Skills

Customer satisfaction skills

Excellent communication

Efficiency

Organization

Flexibility

Management experience

Job description

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Our client is a franchised car dealership in Hemel Hempstead, looking to recruit a Senior Service Advisor and a Service Advisor to join their team.

Working as part of a team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company that can offer long-term career progression!

• To maintain excellent standards of departmental administration
• To help retailers achieve industry-leading standards of process efficiency
• To maximize customer awareness of all available retailer services
• To maximize service profitability through the use of professional sales techniques

Needed Requirements:

• Previous experience would be great, but is not necessary
• You must have great customer satisfaction skills and be able to provide excellent communication
• You must be efficient, organized, and flexible
• You must have management experience
• You must have a full driving license with less than 6 points

Package:

Basic salary – up to £27,000, OTE – £35,000 Plus

Hours: Monday to Friday 8am to 6pm, Saturdays are 2 on 4 off, 22 days holiday

Alternatively, salary can be up to £32,000 with an OTE of £40,000 Plus