Senior Salesforce Service Cloud QA Analyst

mthree; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading IT services firm in the UK is looking for a Quality Assurance Consultant with expertise in Salesforce Service Cloud. The role involves executing test plans, performing various testing activities, and collaborating with development teams to ensure quality solutions. Ideal candidates will have over 5 years of experience in quality assurance, exceptional problem-solving skills, and familiarity with Agile methodologies. This is a full-time position offering significant growth potential in a dynamic environment.

Qualifications

• 5+ years of experience as a Quality Assurance Consultant or Software Tester.
• Extensive experience with Salesforce Service Cloud implementations.
• Proficiency in designing and executing test plans.

Responsibilities

• Develop and execute comprehensive test plans for Salesforce implementations.
• Perform functional, regression, and user acceptance testing.
• Collaborate with developers to ensure solutions meet quality standards.

Skills

Salesforce Service Cloud expertise

Test automation tools (e.g., Selenium)

Agile methodologies

Defect tracking with Jira

Analytical skills

Accessibility testing

Salesforce certifications

Tools

Jira

Selenium

Provar

Zephyr

Job description

A leading IT services firm in the UK is looking for a Quality Assurance Consultant with expertise in Salesforce Service Cloud. The role involves executing test plans, performing various testing activities, and collaborating with development teams to ensure quality solutions. Ideal candidates will have over 5 years of experience in quality assurance, exceptional problem-solving skills, and familiarity with Agile methodologies. This is a full-time position offering significant growth potential in a dynamic environment.